Overview

Job Location:
Hoboken, NJ – Main Campus

Job Description

Student Records Coordinator – Scheduling

General Summary

The Student Records Coordinator, reporting to the Associate Registrar, will be a key resource for the Scheduling unit and Office of the Registrar team.  They will provide outstanding customer service to faculty, staff and other campus constituents.  The ideal candidate must have a service-oriented attitude and demonstrate a commitment to continuous service improvement.  The incumbent will be detail-oriented with good critical-thinking and problem-solving skills. They will demonstrate the ability to effectively multi-task, triage effectively, follow-up and follow-through.  They must be a diplomatic communicator who exercises appropriate judgement for service delivery whether independently or as part of a team.  They will collaborate with academic and administrative units regarding student record services. 

Principle Duties and Responsibilities

  • Coordinates the freshman quiz blocks and presents alternatives for conflicts
  • Assists with the coordination of incoming freshman, course sections, and final exams
  • Provides reports and analytics regarding course schedule to departments
  • Manages and updates pre-existing scheduling reports as necessary
  • Creates new courses approved by Curriculum Committees
  • Responsible for tracking departmental course planning information
  • Updates and maintains course schedule information
  • Monitors the course schedule and makes recommendations based on enrollment
  • Performs room allocations for scheduled courses
  • Develops and provides training to departmental schedulers and Stevens community regarding course scheduling procedures with the Associate and Assistant Registrars
  • Reviews and processes requests submitted by faculty and students
  • Processes batch data transfers; analyzes and resolves error reports
  • Processes student enrollment transactions according to published policies and procedures
  • Liaises with Departmental Schedulers across campus
  • Partners with University Events regarding classroom reservations
  • Assists with documenting and implementing new scheduling processes
  • Assists with special projects and reports
  • Responsible for answering phone, email and other media correspondence relating to the Scheduling unit
  • Other duties as assigned

Qualifications

  • Bachelor’s degree required
  • Minimum of one year of higher education experience, preferably in the Registrar’s Office
  • Experience with course scheduling or space allocation strongly preferred
  • Expertise in Microsoft Office (Outlook, Excel, Word, and PowerPoint) and other document management tools including OneDrive and other solutions. Advanced Excel skills is a plus
  • Workday experience preferred; experience with a student information system required
  • Has a working knowledge of Scheduling software
  • Strong computer proficiency and the ability to quickly learn and assimilate new systems and information
  • Must be able to work in a fast-paced environment with demonstrated ability to handle multiple competing tasks and demands; respond with appropriate urgency to situations that arise and solve difficult problems proactively, efficiently and with diplomacy
  • Proven ability to work independently and as part of a team. Ability to accept direction on assignments and work with minimum supervision, building support from colleagues where applicable
  • Strong customer service orientation
  • Excellent written and verbal communication skills, with the ability to communicate well with both internal and external constituents at all levels
  • Excellent attention to detail and exceptional follow-up and follow-through skills

Department

University Registrar – Systems and Data Management

General Submission Guidelines:

In order to be considered a candidate for any job at Stevens, you must submit an online application. Please attach a cover letter and resume with each application. Other requirements for consideration may depend on the job.

Academic Submission Guidelines:  

Please submit a cover letter, curriculum vitae, research statement, a teaching statement that includes teaching interests and philosophy on inclusive classroom practices, and a student success statement addressing how you will contribute to an academic environment at Stevens that supports the success of students of all backgrounds, and contact information for at least three references. The student success statement could include your own participation or experience with programs, professional development, and/or engagement with students of diverse backgrounds, as well as plans for advancing these areas at Stevens. 

Still Have Questions?

If you have any questions regarding your application, please contact Jobs@Stevens.edu

EEO Statement:

Stevens Institute of Technology is an Equal Opportunity Employer. Accordingly, Stevens adheres to an employment policy that prohibits discriminatory practices or harassment against candidates or employees based on legally impermissible factor(s) including, but not necessarily limited to, race, color, religion, creed, sex, national origin, nationality, citizenship status, age, ancestry, marital or domestic partnership or civil union status, familial status, affectional or sexual orientation, gender identity or expression, atypical cellular or blood trait, genetic information, pregnancy or pregnancy-related medical conditions, disability, or any protected military or veteran status. 

  

Stevens is building a diverse faculty, staff, and student body and strongly encourages applications from people of all backgrounds. Stevens is a federal contractor under the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and the Rehabilitation Act of 1973, as well as other federal statutes. 

Jeanne Clery Disclosure:

In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), the Department of Public Safety is required to publish an annual security report which includes statistics mandated by the Clery Act. You can obtain a copy of this report by accessing the following web site: https://www.stevens.edu/police