Job Location:
New York, NY

Thanks for your interest in Success Academy! Running the largest, fastest-growing, and highest-performing network of public charter schools in New York City takes a village – families, children, teachers, staff and faculty, advocates and supporters alike. We would love to welcome you to our community! We work tirelessly every day to ensure each child in NYC has access to a fun, rigorous, whole-child education regardless of zip code or economic status. When you join SA, you play a part in giving every student who walks through the doors of one of our 47 schools in NYC a fair shot at reaching his or her potential.

Job Description

The Success Academy Human Capital Shared Services (HCSS) Team is seeking a results-driven Associate, Human Capital Operations & Admin.


Key responsibilities include:

  • Support all key employee lifecycle processes and Human Capital Pillar Process ( TR, TA, Learning, EE Lifecycle Administrative Process)

  • Participating in the support and maintenance of Workday HCM

  • Partnering with Human Capital team to execute annual processes

  • Provide content direction to managers and staff regarding policies and procedures Prepare customized reports for various organizational needs

  • Knowledge Management – Support updates to knowledge articles, and the knowledge audit process, roles, and responsibilities. Monitors and ensures all knowledge is accurate and timely by partnering with knowledge owners

  • Continuous Process Improvement – Uses data from all Service Management activities to identify performance strengths, weaknesses, correlations, and trends that reveal opportunities for improvement in terms of technology, procedures, and policies. Through data-driven decision-making, identifies opportunities to continually enhance service delivery and align processes to current and future business needs

  • Responsible for ensuring the integrity of employee master data entered in the Human Capital Management System

  • Manage production requirements, organize priorities, provide timely intervention and maintain sensitivity to confidential record


A successful applicant will have the following experiences and characteristics:

  • Are organized and have strong project management skills that will help him/her to keep track of upcoming, ongoing, and past work product

  • He/she understands shifting priorities, is comfortable navigating through ambiguous situations, and can juggle multiple and varied projects simultaneously

  • Are proactive, solutions-oriented, and ambitious; Ability to solve a problem seeking its root cause rather than surface-level solutions

  • He/she possesses an insatiable desire for answers and will proactively seek out opportunities to enhance our practice

  • Can build strong relationships grounded in trust and consistently advise on practices that are of sound moral/ethical judgment

  • Communicate effectively, gearing messaging towards the target audience and employing strong negotiation and buy-in skills as needed

  • He/She treats all data and information with the highest levels of confidentiality and integrity

  • Ability to grasp new concepts quickly and efficiently

  • Ability to analyze data including spreadsheets skills and familiarity excel

  • Bachelor’s degree from an accredited college/university

Already an employee of Success Academies? Please go to your Okta Dashboard> Workday> Applications> Career to apply via our Internal Careers page.

We are an equal opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We actively seek applications from people of all backgrounds to strengthen our community and the perspectives needed to flourish in a multicultural world. Success Academy offers a full benefits program and opportunities for professional growth.Learn more about our philosophy, benefits, and team at https://jobs.successacademies.org/working-here/.

Success Academy Charter Schools does not offer employment-based immigration sponsorship.