Job Location:
New York, NY

Thanks for your interest in Success Academy! Running the largest, fastest-growing, and highest-performing network of public charter schools in New York City takes a village – families, children, teachers, staff and faculty, advocates and supporters alike. We would love to welcome you to our community! We work tirelessly every day to ensure each child in NYC has access to a fun, rigorous, whole-child education regardless of zip code or economic status. When you join SA, you play a part in giving every student who walks through the doors of one of our 47 schools in NYC a fair shot at reaching his or her potential.

Job Description


The HCIS PMO Manager role will be a key contributor to our mission of driving innovation across the organization. Working with the HCIS team and their business partners, this role will be responsible for managing the intake, prioritization, coordination, implementation, and completion of a portfolio of projects and tasks to achieve key business goals. In doing so, this role will manage across all project/task stages to ensure delivery within time, cost, and quality specifications.  And for large projects, this role will be responsible for creating and maintaining all project related information and managing cross-functional teams with responsibilities for project schedule and performance. 


  • Management of all HCIS work requests (tasks, projects, programs, portfolio).   Conducts and manages all HCIS requests by providing leadership and project management structures to the HCIS team and business partners. Works with these groups to create and document processes and requirements, estimate and allocate team time to requests; evaluate and create timelines or resource needs for future requests; manage scope and dependencies; monitor and manage work of team members; provide timely status updates; proactively mitigate risks and issues; and ensure that requests are delivered within time, cost, and quality specifications. Responsible for the benefits realization of requests by ensuring that the delivered product(s) and services comply with the agreed deliverables lists, scope, and any organizational procedures as defined.

  • Management of change requests:  Manages all HCIS changes to the scope, schedule, and cost using appropriate verification techniques to keep the project plan and overall project boards accurate, updated, and reflective of authorized changes.

  • PMO Development: Provides recommendations regarding project management structure, approach, tools, and reporting.  Implements approved best practices working broadly with both business and technology for on-time/on-budget development and deployment.

  • Influential Leadership:   Builds rapport and provides direction to a high-performing team of technical analysts that don’t directly report to this position.  Understands business partners’ operating process to effectively work in the prioritization of requests, establish expectations, provide awareness on risk and issues, and achieve operational excellence to exceed goals and objectives. 

  • Effective Communications:   Communicates regularly and effectively with project stakeholders and maintains partnerships with key stakeholders to achieve a robust and sustainable governance model. Works broadly with both Business and Technology to ensure effective delivery across projects or programs.  Communicates feedback to leadership as appropriate and positively represents the organization to customers and other external sources.  

  • Knowledge Management:  Provides and maintains a structured system for documentation and metrics ensuring updates are timely and completed as part of the project/request;  contributes to knowledge management capital through activities such as conducting lessons learned exercises, documenting deliverables, and the facilitation of Workday Workshops.

  • Metrics & Reporting: Work with HCIS and stakeholders to develop, track, analyze and publish project and financial reports, scorecards, and program/project/task performance reports. Create transparency, measurability, and accountability to effectively manage deliveries. Use appropriate tools and techniques to monitor the project’s progress, identify and quantify variances, perform required corrective actions, and communicate to all stakeholders.  Working with leadership, maintains a Portfolio roadmap that is aligned with appropriate stakeholders.

  • Project manage large projects:  Acts as project lead, creating and maintaining all project related information and managing cross-functional teams with responsibilities for project schedule and performance. 

  • Other duties as assigned.


  • 3+ years of previous PMO management experience, or similar experience, required.  For reference, this should minimally include the management of 20+ distinct tasks or projects for three or more different stakeholder groups.

  • Experience with Workday either leading a project or within a PMO.

  • Experience leading and participating in technical and cross-functional projects.

  • Strong communication skills with all levels of the organization – both internal and external

  • Strong interpersonal skills to support team building

  • Previous functional/technical HCM, Benefits, and/or Payroll experience either as an employee or with a consulting/software organization.

  • Ability to develop cooperative relationships to achieve results.

  • Ability to establish alliances with other departments by recognizing dependencies.

  • Ability to identify project risks/issues and create mitigation recommendations.

  • Participates as part of a team, understanding the various work styles of others and their roles on the team. Demonstrates enthusiasm and commitment to the goals and objectives of the team.

  • Embraces the entrepreneurial spirit through recognizing and capitalizing on opportunities to improve the organization.

  • Excellent oral and written communication skills.

  • Excellent analytical and problem-solving skills.

  • Proficiency in Google (docs, sheets, slides, forms), Visio, Monday, and Zoom.

  • Ability to recognize team members skills, abilities, limitations, and strengths, taking appropriate action to capitalize on skills and abilities and feedback to leadership for coaching.

  • Ability to work in a fast-paced environment and adapt to frequent change.

  • Understand and comply with the Company’s Code of Business Conduct and Ethics Policy and other industry-specific professional and ethical standards, if applicable.


Already an employee of Success Academies? Please go to your Okta Dashboard> Workday> Applications> Career to apply via our Internal Careers page.

We are an equal opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We actively seek applications from people of all backgrounds to strengthen our community and the perspectives needed to flourish in a multicultural world. Success Academy offers a full benefits program and opportunities for professional growth.Learn more about our philosophy, benefits, and team at https://jobs.successacademies.org/working-here/.

Success Academy Charter Schools does not offer employment-based immigration sponsorship.