TAKEDA BUSINESS SERVICES (TBS)
We are trusted partners driving next-generation capabilities who deliver simplified and innovative solutions for Takeda and patients. As we continue our digital transformation and experience rapid growth in the U.S. and Europe, Takeda Business Solutions (TBS) is now hiring an Employee Lifecycle Specialist with a passion for digital solutions and helping patients.
This is a vital role within the People Solutions function— a dynamic team within Takeda Business Solutions. People Solutions is a newly formed function within Takeda Business Solutions (TBS) with the objective of enabling Takeda’s business strategy, delivering simplification, improving service, and ensuring a positive employee experience. ‘Building and Delivering Simplified and Innovative Solutions’ is our overarching vision with Patients at the center of all that we do.
EMPLOYEE LIFECYCLE SPECIALIST
- Did you gain first experience in the field of HR or Customer Service?
- Do you want to develop and accelerate your career in Human Resources?
- Do you enjoy engaging with different people and operating with a solution-focused mindset?
- Do you want to build something next-gen and innovative, while contributing to a greater purpose?
INSPIRED BY PATIENTS. POWERED BY YOU
As an Employee Lifecycle Specialist (HR) you will provide back-office support services with a high degree of customer satisfaction, expertise, and timeliness. This includes evaluating the issue, quickly interpreting the situation, determining the appropriate resolution, transaction in HR systems, appropriate document generation, and communicating the resolution and/or escalation to the manager or HR Business Partner. Reporting to the People Solutions Employee Lifecycle Cluster Manager, you will be an innovative, trusted partner to the business and to other HR functions.
Accelerate value & make an impact by:
Providing solutions to queries regarding HR policies, procedures, or the use of HR tools
Executing employee lifecycle changes in HR systems (hire, job changes, termination, leave of absence)
Generating HR paperwork, such as contract of employment, annexes, work certificates, ad-hoc reference letters,
Identifying and researching incoming queries from managers, and HR Business Partners
Collaborating with our internal functions (such as Recruitment, Payroll, Compensation and benefits etc.) to ensure the correctness of employee data
Ensuring that documentation and requests meet the policy for each process
Providing HR support and solutions via a ticketing system (Service Now)
Actively contributing to delivering, maintaining, and improving Corporate Services, procedures, and processes to increase employee satisfaction, driving performance, and achieve results
Taking part in regional and/or country-specific projects, aiming at optimization of processes
Education: bachelor’s degree, or master’s degree, or equivalent
Experience: a minimum of 1 year of working experience in Human Resources or Customer Service, ideally gained in a shared service environment
Language: business fluency in English
IT: well versed with Microsoft Office
Nice to have, but not mandatory:
Language: business fluency in another European language
Knowledge of tools: experience with Workday or another HRIS tool, experience in ServiceNow or another case management systems
WHAT TAKEDA CAN OFFER YOU
A flexible work environment
Comprehensive benefits package
Continuous professional development and global career opportunities
The opportunity to build next-generation analytics solutions
A culture that encourages an entrepreneurial spirit, agile thinking, and collaboration
Ready to reimagine your future? Go to takedajobs.com and search TBS.