Senior Business Analyst – Enterprise Systems
TNTP seeks a full-time Senior Business Analyst for the Technology team. This position is based in a home office anywhere in the U.S. and is available immediately. Occasional travel is required, contingent upon organizational/state/federal travel regulations.
Who We Are
A national nonprofit founded by teachers, TNTP believes our nation’s public schools can offer all children an excellent education. Today we’re a diverse team from a wide range of fields, united by a fierce commitment to helping school systems end educational inequality. We work at every level of the public education system to attract and train talented teachers and school leaders, ensure rigorous and engaging classrooms, and create environments that prioritize great teaching and accelerate student learning.
The Technology team is a dynamic team that provides services to over 800 TNTP staff working on over 40 contract sites across the country and maintains a cloud-based infrastructure and suite of enterprise-level systems of moderate to high complexity. The team works directly with internal clients to provide exceptional customer service, manages technology vendors, and mitigates risk. The Technology team approaches work through a model of continuous improvement and governance models to support the evolving work of internal clients and address the business needs of a growing, virtually connected organization. We operate with a team culture focused on collaboration, sustainability, and professional development.
What you’ll do
As Senior Business Analyst, you will work collaboratively with internal groups to maintain and support TNTP’s human capital and financial management enterprise solution (Workday and Adaptive), and analyze process and technology challenges and recommend practical solutions. In addition, you will keep a constant pulse on systems and data trends to ensure the Enterprise Systems team and clients meet their goals and will support strategy execution for the organization.
Specific responsibilities include:
Project manage the semi-annual Workday feature release process, working with stakeholders and subject matter experts across the organization to identify impact and enhancement opportunities. You’ll also coordinate the testing, training, and change management process associated with new release features and functionality.
Provide technical leadership for Workday, inclusive of leading implementation of incremental improvements, managing the internal systems roadmap, and maintaining and optimizing platform operations.
Lead the operational and tactical teams within the governance framework
Assess current state business processes and capability gaps and identify multiple solution options and pathways by working with internal clients using Workday or those who could benefit from its use
Analyze requirements for complex business needs, ensuring that all requirements support delivery of project goals and meet prioritized key stakeholder needs.
Coach, train, project manage, and develop the team of admins and analysts supporting Workday to build a strong, inclusive team culture, deepen system knowledge and provide technical support
Build relationships with a diverse group of stakeholders to successfully gain input, negotiate complex needs, and prioritize opportunities
Effectively communicate complex ideas to both technical and non-technical audiences at varying levels of organizational leadership
Strong business knowledge, including knowledge of organizational services and structure and industry trends, products, services, and client needs
Lead documentation (both technical and user-facing) of Workday processes and support knowledge management and Workday literacy across the organization
What You Bring
We are looking for amazing people who have diverse backgrounds and experiences, are inspired by our mission and are highly motivated to change children’s lives through education. You’ll be right at home here if you learn from failure and overcome adversity, cultivate strong relationships, understand the power of diversity, advocate for equity, aspire to lead through inclusion, and push yourself, your work and the people around you to the next level.
We are looking for a creative problem solver who loves technology, knows how to build strong relationships with clients to diagnose their needs and implement effective solutions, and enjoys constantly learning and innovating.
We expect our Senior Business Analyst to:
Manage and improve systems. You’ll use your familiarity with technology systems, technical, analytical, and problem-solving skills to propose solutions and run with them daily.
Connect the dots. You’ll use your strong project management and problem-solving skills to create and execute on multiple, complex work streams, proposing solutions to thorny issues and making critical decisions on the best course of action for our work. Ambiguity doesn’t scare you; just the opposite, you thrive on it.
Motivate and influence others. You bring out the best in your team and enjoy developing others and sharing knowledge. You are confident yet humble with peers, listen actively, and advise effectively.
Embrace a fast-moving organization. Deadlines, changing priorities, and new projects don’t overwhelm you. Instead, they inspire you to rise to the occasion.
Deliver crisp, clean messages. Your communications are articulate and concise in writing or on the phone. You understand your audience and compellingly communicate complex information.
Model Cross-Cultural Agility. Authentic self-reflection, self-awareness, and high emotional intelligence are central to who you are. You use your cultural understanding of yourself and others to build trusting relationships with colleagues and clients. Bilingual abilities preferred.
Prior experience with Workday and Adaptive, or other ERPs, as an administrator is strongly preferred.￼ Workday Pro Certification is a plus.
Strong interpersonal skills, including client management and the ability to influence and engage project teams, peers, and TNTP leadership team members.
Experience managing others preferred
Self-reliant, results-oriented problem-solving skills, including the ability to critically assess challenges and identify innovative, effective solutions in ambiguous situations.
Excellent project management skills with the ability to make decisions, work efficiently, prioritize effectively, and anticipate future needs in a fast-paced environment.
Ability to research, assess, and recommend improvements to business processes, organization, and policies that can increase the advantages gained from technical and non-technical solutions
What We Offer
TNTP offers a competitive salary commensurate with experience in a similar position with the potential for an annual performance-based bonus. The salary range for this position is $88,000 – $132,000. New hires are typically brought into the organization at a salary between the range minimum and the salary range midpoint depending on qualifications, internal equity, and the budgeted amount for the role. We offer a comprehensive benefits plan, covering the majority of the employee premium for the base medical plan and subsidizing the majority of costs for a spouse/domestic partner and children. Other benefits include dental and vision plans, disability, life insurance, parenting benefits, flexible spending account options, generous vacation time, commuter benefits, referral bonuses, professional development, and a 403(b) plan. We also offer an inclusive environment where staff are encouraged to bring their whole selves to work daily. TNTP may offer a relocation stipend to defray the cost of moving for this role, if applicable.
Please submit your online application through Workday. It’s in your best interest to apply as soon as possible.
Regular, full-time internal candidates do not need to submit a resume and cover letter as part of their application.
TNTP is an equal employment opportunity employer committed to maintaining a non-discriminatory work environment. TNTP does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, gender, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, gender expression, arrest record, conviction record, or any other personal characteristic protected by applicable law. This policy covers all programs, services, policies, and procedures of TNTP, including recruiting, hiring, training, promotion, and administering all personnel actions, such as compensation, benefits, transfers, layoffs or terminations.
Applicants for employment with TNTP must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.