IT Business Operations Manager
Who We Are
Teranet is Canada’s leader in the delivery and transformation of statutory registry services with extensive expertise in land and commercial registries. We also market insightful property and data solutions, as well as practice management automation to thousands of customers in the real estate, financial services, government, utilities, and legal markets. Founded in 1991, Teranet operates the Electronic Registration System for the Province of Ontario, Teranet Manitoba—a service provider to the Manitoba government, and Collateral Management Solutions—the market leader in Canadian lien registration and search, asset recovery services, and insolvency management. Most recently, Teranet expanded its global footprint by acquiring Foster Moore. This acquisition expands its registry solutions to include Catalyst™; a commercial off-the-shelf registry software that delivers operational cost reductions, enhanced security and process improvements. Teranet is owned by OMERS Infrastructure, a leading global infrastructure investment manager and the infrastructure arm of the Ontario Municipal Employee Retirement System.
Connect. Grow. Thrive Together.
To learn more about who we are visit our website: www.teranet.ca
About the Role
Teranet is currently looking for an IT Business Operations Manager. You will be accountable to drive improvements to enable IT to be as efficient and effective as possible.
What You’ll Be Doing
Design, build, implement, operate, and evolve an IT-wide metrics program, in consultation with the CIO and IT Senior Leaders, various IT teams, as well as key business stakeholders
Ensure that IT continues to focus on the right priorities, celebrates successes, and identifies areas for improvement
Ensure full alignment of policies, procedures, and milestones around various IT deliverables, including annual/quarterly budget/forecasting, monthly program/project status reporting, quarterly risk reporting, etc, in partnership with the CIO & IT Senior Leadership team, EPMO, Finance, Enterprise Risk, and IT Project Managers
Bachelor degree with minimum of 10 years of experience in IT, with at least 5 years with building, operating, and evolving an IT-wide metrics program
Excellent Communication & Presentation skills
Ability to adjust depth and breadth of presentations to various audiences, from IT professionals through to senior executives
Ability to negotiate and seek compromise, to balance efforts with outcomes
Expert skills in Excel (pivot tables, advanced graphing, macro programming, etc), PowerPoint, and Word
Experience using budgeting/forecasting tools (knowledge of Workday’s Adaptive environment is an asset)
Skilled in analytics, critical thinking, communications, problem solving, and relationship building
We may be a global innovator in electronic services and solutions who operate one of the most advanced and secure registration systems in the world, but we’re so much more than that!
Our Extraordinary People.
Together, we are passionate, driven, resourceful, and authentic. We collaborate, engage, motivate, and inspire brilliant results and never forget to celebrate our wins along the way!
We not only encourage a culture of openly talking about our career aspirations, but one where we truly invest in the continuous learning, development, and growth of our people.
Our Work Environment.
Let’s face it. We spend a lot of our time working, so the atmosphere is everything! We believe in cultivating a work environment that makes our people feel comfortable, engaged, appreciated, and happy.
Company Culture & Core Values.
Our company culture and core values are the core of our identity. They define who we are, how we engage with each other and our clients, and how we conduct business every day.
What We Offer
Market-competitive pay structures
Paid Vacation & Sick Leaves
Maternity, Parental and/or Adoption Leave Top-Up Program
100% Employer-Paid Health Benefit Plan
Retirement Savings Plans with Employer Matching Scheme
Ongoing Financial Wellness Seminars
Corporate Discounted Programs + Wellness Program
Employee Assistance Program (EAP) for our employees and their families!