Job Location:
Melbourne CBD & Inner Suburbs Melbourne VIC

We’re seeking a Senior Business Analyst to bring their expertise and play a pivotal role in the requirements gathering, scope definitions, process documentation, solution identification to support business outcomes. As part of a People & Culture (P&C) project team, you’ll work with Delivery Leads across People & Culture, ERP, Payroll, Security and Governance on operational and continuous improvement initiatives.  

As our Senior Business Analyst, you’ll contribute to lasting and positive changes to our critical processes that make our business hum, so Transurban can continue to shape the future of our cities and communities. It’s meaningful and challenging work.  

Day-to-day, you will:  

  • Gather requirements from various stakeholders and the project team and present ‘As-Is’ business processes
  • Facilitate requirements gathering and exploring solution options to arrive at a preferred “To-Be” state
  • Confident in handling detailed data mapping requirements, information flows and creation of supporting documentation for delivery teams
  • Support business stakeholders in user acceptance testing where appropriate
  • Act as an interface between ERP support team, functional and project team
  • Provide business analysis and subject matter expertise to process owners
  • Identify areas for process improvement and lead delivery of improvement activities
  • Ensure knowledge management is documented and retained for future use 
  • Support change management and transition to BAU related activities to help to ensure end user adoption of new tools, systems and/or business processes

This role will suit someone with a curious mind and transferrable skills and experiences, including:  

  • Experience in Business analysis (including operational efficiencies, process design and improvement), and have worked across multiple phases of the systems development life cycle (i.e. from business case development to implementation and benefits realisation)
  • Experience working within an Agile project delivery methodology
  • Experience with Workday HCM, iChris or other payroll systems
  • Project and/ or BAU business improvement delivery experience in a business analyst role
  • Detailed understanding of business processes and the ability to design and interpret process maps
  • An ability to engage and elicit complex requirements from stakeholders at various levels of the organisation
  • Proficient in using Microsoft Office Suite (Microsoft Excel, Word, PowerPoint) and Visio or Miro
  • Analytical thinker with highly developed problem-solving skills
  • A self starter with a proactive approach to stakeholder engagement and delivery of tasks
  • Excellent verbal and written communication skills
  • Great stakeholder management skills, with experience interacting with stakeholders at both the Executive and Operational levels

If you meet some of these requirements, but not all, we encourage you to submit your application.  


With a career at Transurban, you’ll enjoy a range of benefits, including:

  • A range of flexible working options
  • Learning and development opportunities to support your career interests
  • Health and wellbeing support—access to Headspace and EAP program, wellness facilities, and more 
  • Through our contingent partner, you will have access to novated car leases and a contractor benefits program
  • Social activities and groups


We offer a range of flexible working options, so you can balance your work and life commitments and interests. Have a conversation with us about how this could work for you.   

We embrace diversity with a foundation of safety, wellbeing and inclusion; where everyone belongs. We treat everyone with fairness, consideration and respect, regardless of gender, gender identity, marital or family status, sexual orientation, age, ethnicity, religious beliefs, cultural or socio-economic background, perspective, and experience – whether they work for us or not. We want to ensure everyone feels comfortable and safe to express ideas, questions and concerns.  


We strongly encourage applications from candidates of diverse backgrounds and lived experiences, including Aboriginal and Torres Strait Islander people and people living with disability. If you require any adjustments or support during the recruitment process, please contact us on careers@transurban.com

 Ready to help us keep cities moving? Apply today.  

Job Type:

Contingent – Position Managed

Closing Date:

30-Apr-2024 0:00

Please note: The closing date reflects the time zone of the Primary Location for this job posting.

Primary Location:

Melbourne CBD & Inner Suburbs Melbourne VIC