Job Location:
Melbourne Docklands

Our People and Culture (P&C) team work collaboratively to provide broad ranging expert advice and support services to our most important asset – our people! As a P&C Operations Specialist you are the first line for all P&C related queries and Workday functional support, managing a host of day to day operational activities including a heavy focus on Workday and ServiceNow requests. You’ll regularly collaborate with employees and different P&C functional units as you work through different scenarios and problem solve, and you’ll embrace the chance to contribute to broader initiatives spanning across the P&C function and beyond.

The impact you’ll have 

  • You will provide quality operational support and advice to employees and managers across the business, utilising a variety of technology platforms to respond, track and report on various P&C operational queries. 

  • You’ll develop a broad understanding of P&C policies and procedures, allowing you understand and respond to these queries in an appropriate manner. 

  • Embedding and enabling employee and manager self service will be a major focus, and you’ll play a key role in shaping and implementing improved ways of working to ultimately deliver a positive employee experience. 

  • You’ll build effective relationships with team mates and the broader TU community, working closely and collaboratively with the P&C Consulting and Talent Acquisition teams in particular 

  • Accountability will be part of your DNA, and you’ll to take full ownership of nominated tasks and initiatives. 

  • You’ll be excited by the broad exposure on offer, with the chance to contribute to key transformational initiatives across the broader P&C team that suit your background and career interests. 

The talents you’ll bring 

  • Generalist Human Resources / P&C exposure (full employee lifecycle) will be advantageous, with formal qualifications in a related discipline viewed favourably. 

  • You’ll have an in-built customer service ethos, having gained prior experience in a role/s that required quick thinking, potentially in a service centre / service orientated corporate function. 

  • You’ll be approachable and adaptable, liaising with stakeholders at all levels, and won’t be afraid to provide coaching and to educate when appropriate. 

  • You’ll thrive in a fast paced environment, consistently demonstrating high levels of drive and energy to deliver whilst problem solving complex issues and challenges. 

  • You’ll be a stickler for detail, demonstrating critical thinking at all times, even the busiest ones! 

  • You’ll be systems savvy, with prior experience across HRIS platforms viewed favourably (Workday highly advantageous). 

About us 

At Transurban we are driven by bringing people and places closer. Together, we’re building a future that marries traditional infrastructure with emerging technology. We’re making roads ready for driverless cars and predicting accidents before they happen. We’re getting people where they’re going. And we’re doing it faster, smarter and safer.

We believe in equality. We treat everyone with fairness, consideration and respect, regardless of gender, cultural background, religious beliefs, sexuality or personal circumstances – whether they work for us or not. We want to ensure everyone feels comfortable to express themselves and their opinions.

We strongly encourage applications from candidates of diverse backgrounds, including Aboriginal and Torres Strait Islander people.

If you meet a number of the requirements, but not all, we encourage you to submit your application. 

Job Type:

Fixed Term (Fixed Term)

Closing Date: