Overview

Job Location:
MercyOne Siouxland Medical Center – Sioux City, Iowa

Employment Type:

Full time

Shift:

Description:

The HR Partner Colleague Relations is a trusted partner, providing guidance and colleague relations subject matter support to Regional Health Ministry (RHM) based managers and colleagues in promoting and fostering of a fair, positive, and collaborative working environment. In collaboration with HR Business Partners (HRBPs) and Colleague and Labor Relations Center of Expertise (COE) leadership and peers, the HR Partner Colleague Relations supports the implementation and management of colleague relations policies, processes, and programs. The HR Partner Colleague Relations regularly interacts with RHM management, colleagues, and Colleague and Labor Relations COE leadership to collectively manage, resolve, and trend colleague relations matters, including planning and conducting investigations, responding to internal colleague complaints, and supporting colleague relations initiatives and projects. The HR Partner Colleague Relations adds value to the organization by providing colleague relations guidance and recommendations with a focus on enabling the achievement of Trinity Health’s Strategic Aims to realize a person-centered, mission-focused colleague culture.

Your best life. Our one purpose.

At MercyOne, we are dedicated to the well-being of both our colleagues and the patients they serve. Elevating patient-centered care comes from the efforts of all colleagues.

What we offer:

We care about your well-being, both physical and mental, which is why our benefit package includes:

  • Wellness programs
  • Education reimbursement
  • Personalized health insurance plans including dental and vision
  • Paid time off
  • Long- and short-term leave
  • Retirement planning
  • Life insurance coverage

What you will do:

  • Meets Health System's Guiding Behaviors and Caring Standards including interpersonal communication and professional conduct expectations.  
  • Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.
  • In conjunction with the Regional Director/Manager, Colleague Relations, BPs and the Colleague and Labor Relations Center of Expertise (COE) leadership, supports work efforts involving the planning, defining, and application of colleague and relations policies, processes, programs and initiatives within their Regional Health Ministry (RHM)/organization.
  • Ensures HR compliance and consistency in the administration, application, and delivery of colleague relations policies and services; partners with key internal customers as directed including Risk Management, Legal Services, and Integrity and Compliance.
  • Supports the Problem Resolution Process involving colleague relations matters, conducting investigations as needed, documenting findings and outcomes, and making appropriate and objective recommendations to management for resolution.
  • Provides administrative support for colleague relations related inquiries such as but not limited to reviewing and responding to escalated and compliance flagged colleague exit interviews; processing Workday transactions, time and attendance and leave of absence matters; file preparation and compilation; ensuring compliance on other HR-related policies and processes wherein non-compliance results in employment actions (i.e. annual Influenza/TB testing, testing mandatories, and licenses and certifications); identifying and reporting on colleague relations trends.
  • Under the direction of the Regional Director/Manager, Colleague and and in collaboration with RHM management and HRBPs, supports the implementation of specific response strategies and tactics to address organizational colleague relations matters, when necessary.
  • When required and necessary, coordinates specific colleague relations management training, such as Just Culture and other employment law focused trainings.
  • Advocates for fair and consistent workplace practices in accordance with Trinity Health's mission, Core Values, and other applicable legal parameters.
  • Maintains advanced knowledge of applicable Federal, State and local laws/regulations; the Trinity Health Integrity and Compliance Program and Code of Conduct; as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior.                        2
  • wherein non-compliance results in employment actions (i.e. annual Influenza/TB testing, testing mandatories, and licenses and certifications); identifying and reporting on colleague relations trends.
  • Under the direction of the Regional Director/Manager, Colleague and and in collaboration with RHM management and HRBPs, supports the implementation of specific response strategies and tactics to address organizational colleague relations matters, when necessary.
  • When required and necessary, coordinates specific colleague relations management training, such as Just Culture and other employment law focused trainings.
  • Advocates for fair and consistent workplace practices in accordance with Trinity Health's mission, Core Values, and other applicable legal parameters.
  • Maintains advanced knowledge of applicable Federal, State and local laws/regulations; the Trinity Health Integrity and Compliance Program and Code of Conduct; as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior
  • Must possess knowledge of state and federal laws, regulations and requirements related to HR, colleague relations, colleague dispute resolution, and fostering a positive working environment as normally acquired through completion of Bachelor’s degree in Human Resources Management, Business Administration, Labor and Industrial Relations or a related field, with three (3) or more years of experience in related field; or equivalent combination of education and experience.
  • Demonstrated knowledge of employment laws and their application in operating environments is required.
  • Ability to respond to variable situations requiring analytical, interpretive, evaluative and constructive thinking abilities. Strong logical and deductive reasoning abilities.
  • Ability to support a change management and process improvement work environment.
  • Demonstrated interpersonal skills and communication both written and verbal with considerable ability to interact effectively with multiple levels of the organization.
  • Proven customer-service orientation. Ability to know and understand customer requirements and exercise judgment in meeting reasonable expectations.
  • Ability to continuously learn and seek personal and professional growth opportunities to build credibility with customers, peers and team members.
  • Ability to model behavior that enables and encourages an environment filled with teaming and knowledge sharing to support colleague empowerment and personal growth.
  • Ability to handle and prioritize competing and multiple tasks/projects in a timely and organized manner.
  • Must be comfortable operating in a collaborative, shared leadership environment as a team player.
  • Must be discrete and maintain the highest degree of confidentiality with extremely sensitive information and data

What we are looking for:

  •  Must possess knowledge of state and federal laws, regulations and requirements related to HR, colleague relations, colleague dispute resolution, and fostering a positive working environment as normally acquired through completion of Bachelor’s degree in Human Resources Management, Business Administration, Labor and Industrial Relations or a related field, with three (3) or more years of experience in related field; or equivalent combination of education and experience.

Why MercyOne Western Iowa?

MercyOne Western Iowa serves the needs of individuals in a 33-county area including western Iowa, eastern Nebraska and southeastern South Dakota. MercyOne Siouxland Medical Center, a 238-bed regional facility, is home to the only Level II trauma center in the area – one of only four trauma care facilities in the state to receive verification from the American College of Surgeons – and MercyOne Air Med, a regional helicopter ambulance service. Along with owned and managed hospitals in Primghar and Hawarden, Iowa, and a partnership with Dunes Surgical Hospital in South Dakota, the region also operates a primary care network, specialty care clinics and home health care, providing an entire continuum of preventative, primary, acute and tertiary health care services to provide personalized, compassionate care for the communities we serve and beyond.

About MercyOne and Trinity Health

We are MercyOne: a connected system of health care facilities and services dedicated to helping you and your community live your best life so you can get well—and stay well. With 420 care locations, our clinics, medical centers and affiliates are never too far from home, allowing us to improve the lives of individuals and communities across the state of Iowa and beyond. MercyOne Western Iowa is a member of Trinity Health

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

Our Mission:

We, Trinity Health, serve together in the spirit of the gospel, as a compassionate and transforming healing presence within our communities.

Our Core Values:

  • Reverence
  • Commitment to Those Who are Poor
  • Safety
  • Justice
  • Stewardship
  • Integrity

Our Vision:

  • We will be the most trusted health partner for life.

Our Actions:

As a Trinity Health colleague, I will:

  • Listen to understand.
  • Learn continuously.
  • Keep it simple.
  • Create solutions.
  • Deliver outstanding service.
  • Own and speak up for safety
  • Expect, embrace and initiate change.
  • Demonstrate exceptional teamwork.
  • Trust and assume good intentions.
  • Hold myself and others accountable for results.
  • Communicate directly with respect and honesty.
  • Serve every person with empathy, dignity and compassion.
  • Champion diversity, equity and inclusion.

Our Promise:

  • We Listen.
  • We Partner.
  • We Make it Easy.

MercyOne Siouxland Medical Center and all its affiliates are proud to be equal opportunity employers. We do not discriminate on the basis of race, gender, religion, physical disability or any other classification protected under local, state or federal law.

Our Commitment to Diversity and Inclusion
 

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.