Job Location:
MercyOne North Iowa Medical Center-West Campus – Mason City, Iowa

Employment Type:

Full time



What we offer:

  • Education Assistance offered

  • Effective Day 1 Benefit Package (Medical, Dental, Vision, and more) for positions 16 hours per week or greater

  • Competitive wages; including weekend and night differentials

  • Generous paid time off program

  • Retirement Savings program with employer match starting on Day 1

About The Job:

The HR Partner Colleague Relations is a trusted partner, providing guidance and colleague relations subject matter support to Regional Health Ministry (RHM) based managers and colleagues in promoting and fostering of a fair, positive, and collaborative working environment. In collaboration with HR Business Partners (HRBPs) and Colleague and Labor Relations Center of Expertise (COE) leadership and peers, the HR Partner Colleague Relations supports the implementation and management of colleague relations policies, processes, and programs.

Hours: Full Time

Minimum Qualifications:

Must possess knowledge of state and federal laws, regulations and requirements related to HR, colleague relations, colleague dispute resolution, and fostering a positive working environment as normally acquired through completion of Bachelor’s degree in Human Resources Management, Business Administration, Labor and Industrial Relations or a related field.

Three (3) or more years of experience in related field; or equivalent combination of education and experience.

Essential Functions:

  • In conjunction with the Regional Director/Manager, Colleague Relations, BPs and the Colleague and Labor Relations Center of Expertise (COE) leadership, supports work efforts involving the planning, defining, and application of colleague and relations policies, processes, programs and initiatives within their Regional Health Ministry (RHM)/organization.

  • Ensures HR compliance and consistency in the administration, application, and delivery of colleague relations policies and services; partners with key internal customers as directed including Risk Management, Legal Services, and Integrity and Compliance.

  • Supports the Problem Resolution Process involving colleague relations matters, conducting investigations as needed, documenting findings and outcomes, and making appropriate and objective recommendations to management for resolution.

  • Provides administrative support for colleague relations related inquiries such as but not limited to reviewing and responding to escalated and compliance flagged colleague exit interviews; processing Workday transactions, time and attendance and leave of absence matters; file preparation and compilation; ensuring compliance on other HR-related policies and processes wherein non-compliance results in employment actions (i.e. annual Influenza/TB testing, testing mandatories, and licenses and certifications); identifying and reporting on colleague relations trends.

  • Advocates for fair and consistent workplace practices in accordance with Trinity Health's mission, Core Values, and other applicable legal parameters.

  • Ability to respond to variable situations requiring analytical, interpretive, evaluative and constructive thinking abilities. Strong logical and deductive reasoning abilities.

  • Ability to support a change management and process improvement work environment.

  • Ability to handle and prioritize competing and multiple tasks/projects in a timely and organized manner.

  • Must be comfortable operating in a collaborative, shared leadership environment as a team player.

  • Must be discrete and maintain the highest degree of confidentiality with extremely sensitive information and data.

  • Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.

All offers are contingent upon the successful completion of references, background checks, pre-employment physical, drug screen and post offer exam.

EEO Employer F/M/Veteran/Disabled

In compliance with the ADA Amendments Act (ADAAA), VEVRAA, and Section 503, should you have a disability and would like to request an accommodation in order to apply for a currently open position with MercyOne North Iowa Medical Center, please call Human Resources at (641) 428-7287 or email us at mc01hrrecruitment@mercyhealth.com

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.