Overview
Job Location:
Chicago, IL
Department
F&A ITS – Financial Applications
About the Department
IT Services collaborates with campus partners to support the mission of the University of Chicago through the consistent delivery of high-quality solutions and services. • We provide secure, stable, and reliable infrastructure and applications to support the mission of the University. • We support and enable faculty research and teaching with the effective use of technology. • We simplify the technology experience for faculty, students, alumni, and staff, and we ensure technology is mobile-friendly and accessible. • We identify, manage, and mitigate the technology risks of the University.
Job Summary
The overall goal of this position is to support the University’s Financial applications such as developing and enhancing applications as needed to support changing business and compliance needs. Perform monitoring and maintenance activities needed to maintain normal system operations. Perform analysis and programming tasks needed to correct system defects. Complete business service requests, which may include running system processes, investigation, analysis, and small programming assignments. Essential functions include developing and enhancing applications per business requests.
Responsibilities
- Creates technical/coding modifications in a method consistent with the organization’s standards and System Design Life Cycle methodology by gathering and analyzing user requirements, designing, creating program specifications, programming, unit and system testing, supporting user acceptance testing, training, implementation, and integration activities.
- Creates and integrates complicated custom applications and features to the web-based product, maintaining existing custom features.
- Creates complex queries to pull data extracts and/or update large sums of data.
- Meets with different management and staff levels within the Financial Services and IT Services departments to analyze requests and resolve complex issues.
- Supports applications and the associated business areas.
- Investigates and answers questions about system processes and data. Fulfills requests for ad hoc reports.
- Supports and maintains interfaces between the University’s Financial applications, other University applications, and outside vendors.
- Tests applications for new operating systems, programming tools, utilities, etc.
- Develops procedures and other documentation for support staff and users.
- Trains users and assists with problems as needed.
- Monitors system processes and corrects system defects. Shares on-call responsibility for supporting daytime and evening processing. Identifies and resolves production problems. This includes tasks such as impact analysis, recovering data, fixing programs, and/or rerunning batch processes that are needed to return the application to normal operations.
- Takes steps to prevent future production failures and data corruption.
- Performs root cause analysis for system defects and modifies the system to correct them.
- Designs new systems, features, and tools. Solves complex problems and identifies opportunities for technical improvement and performance optimization. Reviews and tests code to ensure appropriate standards are met.
- Utilizes technical knowledge of existing and emerging technologies, including public cloud offerings from Amazon Web Services, Microsoft Azure, and Google Cloud.
- Acts as a technical consultant and resource for faculty research, teaching, and/or administrative projects.
- Performs other related work as needed.
Minimum Qualifications
Education:
Minimum requirements include a college or university degree in related field.
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Work Experience:
Minimum requirements include knowledge and skills developed through 5-7 years of work experience in a related job discipline.
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Certifications:
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Preferred Qualifications
Experience:
- Working in a university environment.
- Minimum five years of general application development and maintenance experience.
- Minimum five years of experience with Java and Web-based application development and maintenance.
Technical Skills or Knowledge:
- Workday HCM integration development environment.
- Financial management systems.
- MS Access, Perl.
- Linux and Windows (Workstation and Server) environments.
- Apache, Tomcat, LDAP, Shibboleth, IIS, relational database technologies, Java, JavaScript, .NET/C#, and UNIX development environment.
- Database access methods (ODBC, JDBC, SQL).
- Solid working knowledge of object-oriented application development techniques and practices, relational database systems, UNIX development environments and tools, TCP/IP and Internet protocols.
Preferred Competencies
- Successful track record of large system development, enhancement, support and leading projects through the full systems life-cycle.
- Excellent structured design and analysis skills.
- Communicate effectively, both orally and in writing, with all levels of the work force from clerical staff through directors.
- Focus on delivering high quality service, needs of the key stakeholders, end-users, service orientation, organizational communications and getting results.
- Effective listening and communication skills; build partnerships/relationships through listening for understanding.
- Express oneself effectively in oral and written communication, with diplomacy, openness, transparency, and with a high degree of confidentiality.
- Provide specific and appropriate feedback.
- Accountable, commitment and follow-through; do what you say you will do and be personally responsible for your actions.
- Take individual responsibility for performance including quality and quantity of work. Own the issue, problem, activity and accomplishments.
- Commit to personal development.
- Take initiative and inspire innovation. Pro-active approach in problem solving.
- Display creative approach to everyday problems, ask good questions, and stimulate ideas.
- Offer creative ideas for improvements and solutions to problems.
- Collaborative; build effective relationships with others.
- Works effectively as a member of a team.
- Open to assistance and willingness to assist others.
- Puts success of team above own interest.
Working Conditions
- Standard office environment.
Application Documents
- Resume/CV (required)
- Cover Letter (required)
When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.
Job Family
Information Technology
Role Impact
Individual Contributor
FLSA Status
Exempt
Pay Frequency
Monthly
Scheduled Weekly Hours
37.5
Benefits Eligible
Yes
Drug Test Required
No
Health Screen Required
No
Motor Vehicle Record Inquiry Required
No
Posting Statement
Employees must comply with the University’s COVID-19 vaccination requirements. More information about the requirements can be found on the University of Chicago Vaccination GoForward.
The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University’s Notice of Nondiscrimination.
Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.
We seek a diverse pool of applicants who wish to join an academic community that places the highest value on rigorous inquiry and encourages a diversity of perspectives, experiences, groups of individuals, and ideas to inform and stimulate intellectual challenge, engagement, and exchange.
All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.
The University of Chicago’s Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.