Job Location:
Chicago, IL


F&A ITS – Workday Applications and Services

About the Department

IT Services collaborates with campus partners to support the mission of the University of Chicago through the consistent delivery of high-quality solutions and services.

• We provide secure, stable, and reliable infrastructure and applications to support the mission of the University.
• We support and enable faculty research and teaching with the effective use of technology.
• We simplify the technology experience for faculty, students, alumni, and staff, and we ensure technology is mobile-friendly and accessible.
• We identify, manage, and mitigate the technology risks of the University.

Job Summary

Serve as a Senior Business Systems Analyst for the Workday Solutions Team, providing leadership while executing day-to-day activities as well as Workday module implementation lifecycle support. This position will participate in Workday projects involving strategic design, implementation support, business process redesign, security configuration, and optimizing the University’s data integrity model for Workday applications. The Senior Business Systems Analyst will be knowledgeable of Workday to help departments implement best practices, while adhering to the university’s technical and governance standards.

Responsibilities include defining and documenting both current and future state business processes, new system requirements, screen configuration and worklets, report specifications, functional specifications for system use cases, functional testing, supervising the development of appropriate training strategies, creating and supporting complex calculated fields, and scheduling and developing enterprise integrations. The percentage of time working as part of a project implementation team will vary based on University business needs. This position will take functional leadership roles for projects as needed.


  • Reviews and maps Workday business processes.
  • Takes a leadership role in analyzing business problems, issues and opportunities across the University as needed.
  • Takes a lead role in translating business problems and opportunities into plans of action within Workday to address these problems or opportunities.
  • Works heavily with other University departments. Facilitates and leads discussions in 'white board' sessions. This role requires strong relationship building and communication skills.
  • Analyzes business issues. This can include business process issues and inefficiencies or systems problems and require the development of clear problem definitions by doing root cause analysis.
  • Documents current and future state business processes, including discovery and articulation of underlying reasons and goals for those processes.
  • Analyzes interaction and interdependencies of different business processes.
  • Assesses the impact of changes to the Workday business processes and/or systems.
  • Facilitates and ensures common understanding of the business problem, requirements and overall vision during design activities.
  • Participates in development of the detailed implementation specifications and project plan and helps carry out that plan. This role may be functional lead or supporting business system analyst.
  • Utilizes an agreed upon project methodology and contributes to the further enhancement of that methodology.
  • Reviews data in the new system for accuracy and appropriateness.
  • Participates in tests of new business processes being implemented with the new system.
  • Participates in detailed tests of Workday functionality before system goes into production.
  • Partners with users to test effectiveness and usability of system interfaces.
  • Provides front-line support to the business users, communicating and coordinating with the appropriate operations team to resolve production issues/questions.
  • Develops templates for project documentation, such as quick reference guides.
  • Conducts training for business users on Workday functionality.
  • Identifies and communicates findings/risks to senior management and University departments.
  • Prepares University-specific help text and other documentation for the new system.
  • Provides content/process expertise for development of system training materials.
  • Helps deliver training to system users.
  • Has a deep understanding of business process analyses, needs assessments, and preliminary cost/benefit analyses. Solves complex problems relating to computer equipment capacity, limitations, and operation time.
  • Recommends process improvements in existing applications and revises existing system logic difficulties as necessary. Designs, develops, and implements new applications, systems architecture, network systems, and applications infrastructures.
  • Performs other related work as needed.

Minimum Qualifications


Minimum requirements include a college or university degree in related field.

Work Experience:

Minimum requirements include knowledge and skills developed through 5-7 years of work experience in a related job discipline.


Preferred Qualifications


  • Master’s degree in a related field.


  • Higher education experience.
  • Minimum three years of experience working on or as part of software implementation project teams.

Technical Skills or Knowledge:

  • Experience with Workday or similar ERP system.
  • MS Office Suite; Visio, MS Project.
  • HCM, Payroll, Time and Absence, and Benefit domain expertise.

Preferred Competencies

  • Collaborate and be a team player.
  • Effectively converse with and listen to all levels of users to understand their environment and the impact of system changes.
  • Communicate with all levels of management.
  • Record information accurately and effectively.
  • Systematize and organize large amounts of data via strong oral and written communication skills.
  • Learn new content areas and skills quickly.
  • Possess a strong technical acumen.
  • Manage time well and achieve objectives with minimal supervision.
  • Represent the Department in a positive way to the business community.
  • Strong verbal and written communication skills to demonstrate understanding in groups of people and one-on-one.
  • Handle a workload that is not necessarily predictable and may come with peaks and valleys.
  • Respond to urgent email and other communications for faculty, staff and students.

Working Conditions

  • Hybrid schedule.

Application Documents

  • Resume/CV (required)

When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.

Job Family

Information Technology

Role Impact

Individual Contributor

FLSA Status


Pay Frequency


Scheduled Weekly Hours


Benefits Eligible


Drug Test Required


Health Screen Required


Motor Vehicle Record Inquiry Required


Posting Statement

Employees must comply with the University’s COVID-19 vaccination requirements. More information about the requirements can be found on the University of Chicago Vaccination GoForward.

The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.


Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.


We seek a diverse pool of applicants who wish to join an academic community that places the highest value on rigorous inquiry and encourages a diversity of perspectives, experiences, groups of individuals, and ideas to inform and stimulate intellectual challenge, engagement, and exchange.


All offers of employment are contingent upon a background check that includes a review of conviction history.  A conviction does not automatically preclude University employment.  Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.


The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.