Integration Developer (Cloud)

The University of Southern California’s (USC’s) Information Technology Services is seeking a talented Integration Developer for Cloud Applications. As an Integration Developer (Cloud), The Integration Developer will be responsible for gathering requirements from business users, designing, developing, testing, and deploying Workday integrations for the Workday financials’ module.

The Integration Developer you be an integral member of the Cloud Applications team, collaborating with diverse and talented team members to help solve multidimensional information technology problems, improve customer experience, and generate value for our campus stakeholders across a broad base of departments and constituencies.

THE TEAM

The ITS vision aligns strategy, business, and services; affirms ITS cultural values; empowers cross- functional teamwork; embraces world-class best practices; and promotes innovation, excellence, agility, and efficiency. To achieve this vision, ITS is committed to providing a modern technology infrastructure that is resilient and delivers the performance necessary to meet the demands of a growing customer base, training in the latest technologies for its highly productive and motivated workforce, outstanding customer experience, and technology services that are aligned with the university’s mission to provide exceptional learning opportunities for students. ITS is creating a workplace where employees can develop cutting-edge skills, take pride in the services they provide, and have access to the roles and career paths that align to their abilities and potential.

We are looking for top talent to join us on our journey.

ITS CULTURE

USC’s ITS organization represents a diverse and talented team, committed to supporting a collaborative culture and delivering secure and innovative IT services, core to the mission of USC. ITS values accountability, excellence, and commitment to exceptional customer experience. ITS strives for a supportive and inclusive culture that encourages employees to do their best work every day and where individuals are recognized and celebrated for their contributions.

ABOUT USC

USC is the leading private research university in Los Angeles—a global center for arts, technology, and international business. With more than 47,500 students, we are located primarily in Los Angeles but also in various US and global satellite locations. As the largest private employer in Los Angeles, responsible for $8 billion annually in economic activity in the region, we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills across a variety of academic and professional schools and administrative units. As a USC employee and member of the Trojan Family—the faculty, staff, students, and alumni who make USC a great place to work—you will enjoy excellent benefits, including a variety of well-being programs designed to help individuals achieve work-life balance.

MINIMUM REQUIREMENTS

The candidate for the position of Integration Developer must meet the following qualifications:

• Bachelor’s degree in a relevant field such as computer science, computer information systems, etc., or equivalent combination of education, training, and experience.

• Two years’ experience in information technology, software development, engineering, or relevant fields.

• Foundational knowledge of security concepts, secure code development techniques, and the development and configuration of software solutions.

• Ability to understand and work with large, complex systems, write test cases for new and existing code to ensure compatibility and stability, and provide detailed information and summaries to peers and supervisors.

• Excellent written and oral communication skills, and the ability to establish strong, positive working relationships and rapport with diverse groups of team members.

PREFERRED QUALIFICATIONS

The ideal candidate for the position of Integration Developer has the following qualifications:

• Bachelor’s degree in a relevant field such as computer science, computer information systems, etc., or equivalent combination of education, training, and experience.

• Minimum of 4 years of experience in information technology.

• Experience in higher education.

• 3-5 years of Workday integration experience Create detailed system interface specifications, field mapping, and system process designs

• Advanced knowledge of Workday EIB, Studio, Document Transformation and Cloud Connect.

• Walking the business users through the integration design documents and getting sign-offs needed

• Develop the Workday integrations using the Workday integration cloud technologies to meet the business requirements

• Testing the integrations – Formulating scenarios that need to be tested, documenting them as well as working with the business and vendors on testing the integrations

• Demonstrated proficiency with Web Services, SOAP, XML, XSLT, REST, JSON, HTTP, SSL, PGP, SAML, etc.

• Experience with Workday Finance deployment is a plus.

THE WORK YOU WILL DO

The Integration Developer creates, develops, revises, and maintains software applications and solutions, adapting to regularly changing priorities. Supports project and task planning, and assists with security governance, policies, and overall university compliance. Provides customer-focused solutions, handling, and routing customer requests appropriately for tracking and resolution.

Works directly with key business users and stakeholders to gather requirements for integrations. Evaluate, communicate, and coordinate the technical impacts of application configuration decisions, Develop the Workday integrations using the Workday integration cloud technologies to meet the business requirements and Track issues and risks communicate status and escalate concerns to project management. Demonstrates ITS values in action.

The Integration Developer:

• Creates, develops, revises, and maintains software applications and solutions, adapting to regularly changing priorities. Ensures code is maintained, supported, and performs as intended upon implementation. Produces and presents problems solving rationale within a variety of settings to diverse audiences. Collaborates with key stakeholders within ITS and other university departments, working to develop understanding of technical specifications and deliver features and services based on business requirements.

• Supports project and task planning, contributing to the development and execution of processes and procedures and ensuring alignment with university and ITS objectives and customer needs. Assists with security governance, policies, and overall university compliance by embedding standards, procedures, and quality analysis measures into workflows/plans. Identifies and communicates system issues, bugs, and fixes, and aids the initiation of process-improvement efforts within teams and across ITS.

• Handles and routes customer requests appropriately for tracking and resolution. Supports customer point-of-views when identifying priorities and presenting solutions, leveraging insights on customer pain points, challenges, and needs. Provides customer-focused solutions and builds and maintains effective customer relationships through timely follow-ups and efficient, effective feedback.

• Leverages the latest industry knowledge and best practices to facilitate innovation, continuous improvement, and effective troubleshooting and problem-solving. Proactively experiments with and analyzes new approaches and complex, diverse, and/or conflicting datasets to identify root causes. Develops and maintains knowledge base articles, tutorials, and training resources.

• Aids the cultivation of an inclusive environment and a culture of trust and transparency, sharing information broadly, openly, and deliberately. Builds and maintains collaborative relationships with diverse team members, peers, and leaders. Actively embodies ITS values and behaviors (e.g., accountability, ethics, best-in-class customer service).