Job Location:
Los Angeles, CA – University Park Campus

The Management and Organization (MOR) Department at the Marshall School of Business is focused on teaching and research in an interdisciplinary format in the fields of Organizational Behavior, Strategy, and Organizational Theory. Our 33 full time and 10 part time faculty have a variety of backgrounds, including psychology, sociology, economics, and general management/strategy. We are a collaborative and inclusive group of scholars. MOR is looking to recruit an Operations Manager to join the team. The successful candidate will oversee the primary day-to-day operational functions of the entire department and be the primary administrative support to the Department Chair.

Responsibilities and Duties

  • Development, monitoring and evaluation of information, operations and administrative systems.
  • Curriculum management and development.
  • Faculty workload management and support.
  • Course scheduling and instructor assignments.
  • Personnel management:
    • Faculty affairs: promotion, tenure, dossier creation and control, APR material coordination;
    • New appointments management;
    • Staff: supervisory responsibilities including recruiting, hiring, training and performance evaluation;
    • Student workers: hiring and deployment supervision.
  • Advisor to Department Chair on personnel, scheduling, recruiting and operations.
  • Overall department budget responsibilities: creation and management.
  • Liaison with internal and external constituents.
  • Problem solving for faculty community: scheduling, policies, grading logistics.
  • Problem solving for student community: curriculum questions, discussions of MOR offerings.

Preferred Qualifications

  • Strong written and oral communication; conflict resolution and relationship-building skills; high-level organizational abilities.
  • Strong program management skills.
  • Ability to be flexible and adaptable in the face of changing priorities, fluctuating workload and multiple inputs.
  • Natural inquisitiveness and persistence, with the ability to draw on various data sources to investigate issues and identify solutions.
  • High tolerance for ambiguous situations and demonstrated use of strong professional judgment.
  • Experience in a higher education environment, preferably in the area of business.
  • Prior experience in budget management, personnel supervision, scheduling, and event management.
  • Knowledge of Workday Financial Systems is a plus.

Required Documents and Additional Information

  • Resume and cover letter required (may be uploaded as one file). Please do not submit your application without these documents.
  • Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled any time after the minimum posting period has ended, so please apply on the same business day if interested.
  • USC is requiring all students, faculty and staff to submit proof of COVID-19 vaccination and booster. There is an exemption process available for medical and religious reasons. Your safety is our top priority.
  • USC has excellent benefits, including health benefits for staff and their family with access to the renowned university medical network; eligibility for retirement plans with employer contributions*; tuition benefits for staff and their family; free Professional Development classes; central Los Angeles location with easy access to commuter trains, buses and free tram pick-up services; discounts to sporting and other campus events.
  • The University of Southern California is an Equal Opportunity Employer that Values Diversity.

*University employer contributions may be subject to change due to financial impact of COVID-19.

Why join the USC Marshall School of Business?

The USC Marshall School of Business is ideally positioned to address the challenges of a rapidly changing business environment and is ranked as one of the country’s top schools for accounting, finance, marketing, consulting, entrepreneurship and international business studies. USC Marshall builds on the unique opportunities that stem from its Los Angeles location on the Pacific Rim, its interdisciplinary and impactful research, the momentum generated by the University of Southern California, and the unparalleled engagement of the Trojan Alumni Family. With ready access to industries defining the new business frontier, including biotechnology, life sciences, media, entertainment, communications, and healthcare, this vast network offers USC Marshall graduates exceptionally strong support for success in the global marketplace.

For more information on the USC Marshall School of Business, visit: www.marshall.usc.edu.

Minimum Education: Bachelor’s degree, Combined experience/education as substitute for minimum education
Minimum Experience: 5 years, Combined education/experience as substitute for minimum experience
Minimum Field of Expertise: Experience in supervising administrative operations of multi-faceted department, preferably within a university setting.


USC is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring ordinance. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at [email protected].  Inquiries will be treated as confidential to the extent permitted by law.

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