Job Location:
The Urban Institute (DC)

Who we are: 
At the nonprofit Urban Institute, we believe in the power of evidence to improve lives and strengthen communities.  Our employees are empowered to open minds, shape decisions and offer solutions.  We encourage intellectual honesty, innovation, diversity, and mutual respect, and our analysis elevates the debate, wherever it takes place.

Urban’s greatest asset is our people. We strive to attract and cultivate a vibrant, creative, and diverse community.  Our employees drive Urban’s mission through entrepreneurship, innovation, leadership, effective communication, results-orientation, and relationship cultivation.  Our success depends on engaging individuals who possess and value these attributes.  

The Opportunity
Urban’s Office of Human Resources is seeking a Senior Human Resources Information Systems (HRIS) Specialist to support the use and maintenance of our HRIS, Workday. The Senior HRIS Specialist will serve as subject matter expert and act as a key resource of HR Systems projects including Workday system upgrade processes, deployment of new functionality, partnering with HR functional areas on system related process work, and major system implementation or integration project work and will participate in the development and enhancement of Urban’s use of Workday while providing support for operational activities and projects including creating and analyzing data reports, training staff on the system, providing customer service and troubleshooting issues. This position is crucial to our ability to automate and improve business processes and workflows to maximize efficiency and improve the user experience. 

What you’ll do

  • Lead the design, configuration and maintenance the HRIS in support of the organization’s data management and reporting needs

  • Collaborate with internal stakeholders to define business requirements

  • Facilitate the execution of system changes (updates, new configurations) and participate in testing

  • Ensure accuracy and integrity of organizational data within the system for the entire employee life cycle auditing and ensuring related corrections are made

  • Review, assess and recommend improvements to HRIS workflow and processes, user experience, innovative solutions, policy changes and/or major variations from established policy 

  • Develop user procedures, guidelines, process maps, training materials and documentation 

  • Research system issues/unexpected results/process flaws and recommend solutions or alternate methods for processing

  • Provide functional system support, end-user troubleshooting, issue remediation and escalation management, and monitor reoccurring issues 

  • Provide data summaries, statistical analysis and custom reports for use in strategic planning, decision-making or regulatory compliance

  • Maintain knowledge of current trends in system requirements, releases and other HR technologies to enhance and improve efficiency in HR operations and service to employees

  • Serve as member of Enterprise Systems Group collaborating on cross-system capabilities, integrations and improvements that improve service to the organization

Who you are

The successful candidate will have:

  • A Bachelor’s degree in Information Technology, Computer Engineering, Human Resources, Communications, Psychology or other related discipline.

  • 5+ years’ experience working with Workday in a functional and technical capacity with HCM, Payroll, Benefits, Absence Management, Compensation, Security, Report Writing, Learning Management System, Integrations and business processes

  • Good understanding of HR functional areas, practices, reporting needs and data analysis

  •  Advanced computer skills required; strong knowledge of Microsoft Office365, specifically Excel

  • Keen attention to detail 

  •  Experience working cross-functionally with stakeholders and other business units

  • Demonstrated exceptional critical thinking skills

  • Ability to create project plans and timelines based upon understanding of tasks and milestones

  • Ability to drive completion of project phases from discovery and design through go-live and support

  • Ability to work in a fast-paced environment, and have a proven ability to work with others

  • Ability to work well independently and under pressure, as well as be highly responsive to business needs

  • Must demonstrate the qualities of a self-starter and one who follows through on all job duties

  • Strong business acumen to communicate succinctly and professionally within and outside of the organization

What you’ll experience

No matter your role with Urban, you will contribute to meaningful work that makes a difference for people and communities across the country. And whether you call the Washington, DC area or elsewhere home, you can expect to be part of a welcoming and hybrid workplace. We are committed to cultivating a community and working in a manner defined by collaboration, equity, inclusivity, independence, and integrity.

Urban’s greatest asset is our people.

Urban is committed to supporting our staff’s physical, emotional, and financial well-being through a robust benefits package for yourself, eligible dependents, and domestic partners. It includes generous paid time off, including nine federal holidays, medical (including prescription), dental and vision insurance, and transit benefits. Urban is unique in that we offer 403(b) retirement plan participation immediately after you’re hired and a generous employer contribution after five months of service and 1,000 hours, with immediate vesting. You’ll also have access to a health advocate, personal finance coaching, an Employee Assistance Program, and educational assistance for undergraduate and graduate degree programs.

As a federal contractor, Urban will comply with Executive Order (EO) 14042 which requires federal contractors, subcontractors, and their respective employees to comply with COVID-19

vaccinations. All Urban Institute employees must be fully vaccinated against COVID-19 by January 18, 2022, and comply with masking and distancing requirements, regardless of responsibilities or work location. New hires must also be fully vaccinated before starting work. Employees may request exemption from vaccination against COVID-19 based on either a medical condition or a sincerely held religious belief that prevents them from being vaccinated. Where such an exemption is approved, Urban will discuss with each employee potential accommodation.

The above statements are intended to describe the general nature and level of the work being performed by the people assigned. This posting is not an exhaustive list of all duties, responsibilities, and requirements. Urban management reserves the right to amend and change duties, responsibilities, and requirements to meet business and organizational needs as necessary.

The Urban Institute is an equal-opportunity employer and is committed to a diverse and inclusive workplace. All qualified candidates will receive consideration without regard to race, color, religion, national origin, gender or gender identity, age, marital status, personal appearance, sexual orientation, veteran status, pregnancy or family responsibilities, matriculation, disability, political affiliation, or any other protected status under applicable law.

We are committed to equal employment opportunities and providing reasonable accommodations to applicants with physical and/or mental disabilities. If you have a physical and/or mental disability and are interested in applying for employment and need special accommodations to use our website to apply for a position, please contact Human Resources at [email protected] Reasonable accommodation requests are considered on a case-by-case basis.

The Urban Institute is committed to Equal Employment Opportunity without regard for race, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity or any other protected status under applicable law.

The Urban Institute is an Equal Opportunity/Affirmative Action Employer Minorities/Women/Disabilities/Veterans.