Job Location:
Malvern, PA

Improve how we work to impact investors

HR & Crew Systems is at the center of the employee experience at Vanguard. As a Solutions Consultant, you will be a trusted member of our IT community. Our business partners will rely on you to achieve their goals with people, process and technology solutions. You will use ideation and experimentation methods, and provide strategic guidance to internal clients with regard to people, technology and enabling or refining major business processes. By doing so, you’ll translate our common sense of purpose into everyday excellence. In return, we’ll offer you the chance to grow personally and professionally. Are you ready to make a difference?

In this role, you will:

  • Provide strategic and cost-effective solution alternatives, with IT delivery estimates, delivery strategy, and cost benefits to solve business problems
  • Strategically advise internal business partners on how technology, education and process innovation can help meet their business goals – helping them figure out which products should be adopted and/or enhanced to drive their strategy forward
  • Create blueprint capabilities for software, middleware and hardware deliverables
  • Defines complex problems authoritatively, using research (market, competitive, and consultant), Design Thinking, Lean techniques, System Architecture guidelines, and other techniques as necessary
  • Be involved in active consultations with technology partners (Solutions Architects Tech Leads, IT Delivery Managers) related to emerging technology and implementation strategies
  • Act as an advocate for change for IT and HR to introduce new technologies and processes to shape the business strategy
  • Influence the broad organization to gain maturity in product centric and portfolio planning, IT and value metrics, measurement of metrics aligned to product, owner alignment, capability oriented thinking etc. by demonstrating knowledge of existing technology solutions and options that are already provided to our clients and the research that needs to be done to find new options
  • Own and handle a capability landscape for one or more lines of business and its product owners as the business and the industry evolves
  • Facilitate reciprocal discussions to define experimentation, execution strategies, cost, and resource requirements
  • Develop deep knowledge of the business area(s) supported and assist the business in driving out their 3—5 year technology plan
  • Develop broad and deep understanding of the competitive landscape, corporate business unit strategies, and vendor products available in the marketplace to provide context for decision-making
  • Provide experienced IT project management to build world-class strategies for a wide variety of business and IT goals by leading program-level initiatives

What it takes:

  • Prior Workday implementation experience
  • An undergraduate degree required. Master’s degree preferred
  • Minimum eight years technology industry/field experience.
  • Strong knowledge of Agile/Lean software development principals and the application of such.
  • Strong written, oral and presentation communication skills.
  • Outstanding conceptual, analysis, and problem solving skills.
  • Proven experience in using data (both quantitative and qualitative) analysis techniques to inform recommendations.
  • Proven ability to direct a team and program level initiatives to success.

What sets you apart:

  • Talent Ecosystem experience 

Special Factors

Vanguard is not offering visa sponsorship for this position.

About Vanguard

We are Vanguard. Together, we’re changing the way the world invests.

For us, investing doesn’t just end in value. It starts with values. Because when you invest with courage, when you invest with clarity, and when you invest with care, you can get so much more in return. We invest with purpose – and that’s how we’ve become a global market leader. Here, we grow by doing the right thing for the people we serve. And so can you.

We want to make success accessible to everyone. This is our opportunity. Let’s make it count.

Inclusion Statement

Vanguard’s continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: “Do the right thing.”

We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard’s core purpose through our values.

When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard’s core purpose.

Our core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.

Future of Work

During the pandemic, we transitioned to a work from home model for the majority of our crew and we continue to interview, hire, and on-board future crew remotely.

As we have developed the path forward, we have taken a thoughtful approach that both maximizes the advantages of working remotely and the many benefits of coming together and collaborating in a shared workspace. We believe that in-person interactions among our crew are important for preserving our unique culture and advantageous for the personal development of our crew.

When our Crew return to the office, many will work in our hybrid model. A smaller proportion of our crew will operate in the Work from Home work model (for example, field sales crew); or in the Work from Office model (for example, portfolio managers).

The working model that your role falls into will be communicated to you in the interview process – please do ask if you are unsure. We encourage you to make the decision regarding your job interview and offer knowing which model your role will fall into. We will test and learn as our ways of working evolve and will continue to evaluate working models along the way.