Job Location:
Winston Salem, NC

Application Instructions:

External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details, and you may verify and update data on the My Information page.


Please add your cover letter and any other documents required for the position to the Resume/CV document upload section at the bottom of the My Experience application page. Use the Select Files button to add multiple documents including your cover letter and supporting documents. The My Experience page is the only opportunity to add your cover letter and supporting document attachments. You will not be able to modify your application after you submit it.


Current  Employees: Apply from your existing Workday account. Do not apply from the website. Log in to Workday. Click on the Career Worklet and select Find Jobs. Locate the position and click Apply. Update your Education and Job History. 

** Cover letter required for all positions and optional for facilities, campus services, and hospitality positions unless otherwise specified.

Job Description Summary

The Learning and Development Specialist will assess departmental and organizational training needs and then develop, deliver, and implement ongoing online and in person training for faculty and staff as required.

Job Description

Essential Functions:

  • Assesses need for training in the organization. Training needs may include support for new hires, for faculty and staff  in new roles or with new assignments, and for organization-wide training on Workday HCM, Human Resources policies, or university-wide system changes or policies.

  • Develops training courses and materials to be used in online, group, and one-on-one training sessions.

  • Assesses participants’ learning performance; identifies need for additional, specialized, or adaptive instruction.

  • Maintains records of completed training in Workday Learning.

  • Maintains current knowledge of Workday HCM system modifications, development of new services, and other pertinent changes that may drive training needs.

  • Maintains job aids used for training purposes.

  • Performs other related duties as assigned.

Required Education, Knowledge, Skills, Abilities:

  • Bachelor’s degree required.

  • Thorough understanding of cloud-based technology, managing content in an LMS, and online 

  • Ability to patiently explain technical material to less technically proficient users.

  • Excellent verbal and written communication skills.

  • Organized with attention to detail.

  • Ability to work independently and collaboratively as a member of the Human Resources team.

Preferred Education, Knowledge, Skills, Abilities:

  • Proficient in Microsoft Office Suite, Captivate, Articulate 360, Google, and/or related software. 

  • At least two years of experience in learning and development preferred.

  • Workday knowledge is preferred.

Additional Job Description

In an effort to protect the health and safety of the campus community, all faculty and staff positions, excluding staff who perform duties exclusively at Graylyn Conference Center, are required to be fully vaccinated with an FDA approved or authorized COVID-19 vaccine prior to their hire date. Once hired, faculty and staff must maintain full COVID-19 vaccination status throughout their employment at Wake Forest University. Faculty and staff with disabilities or sincerely held religious beliefs that preclude vaccination should contact Human Resources to request a reasonable accommodation.

Time Type Requirement

Full time

Note to Applicant:

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.

Wake Forest seeks to recruit and retain a diverse workforce while promoting an inclusive work environment committed to excellence in the spirit of Pro Humanitate. In adherence with applicable laws and as provided by University policies, the University prohibits discrimination in its employment practices on the basis of race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and veteran status and encourages qualified candidates across all group demographics to apply.