Overview

Job Location:
WNC – Carson City

Thank you for your interest in employment with our institution. We want your application process to go smoothly and quickly. We ask that you keep in mind the following when completing your application:

  • Once you start the application process, you cannot save your work. Please ensure you have all required attachment(s) available to complete your application before you begin the process.
  • Required attachments are listed below on the posting. Your application will not be considered without the required attachments.

​If you need assistance or have questions regarding the application process, please contact:

Human Resources
humanresources@wnc.edu 
(775) 445-4237
2201 West College Parkway
Carson City, NV 89703

Job Description

Administrative Faculty Contract. Non Tenure Track, Benefits Eligible.

This is an administrative position, reporting to the Director of Apprenticeship, Military and Prison Education (AMPED) programs, with responsibility for supporting access and success of apprenticeship students, veteran and military-connected students, and students enrolled in the Higher Education in Prison Program (HEPP).

This position will develop, guide, implement, oversee and/or contribute to a variety of activities and initiatives, serving in a leadership role for those enrolled and associated with the AMPED programs. Utilizing research-based best practices to promote academic integration and success for AMPED students, responsibilities include management of the Veterans Resource Center (VRC); serving as the primary point of contact and facilitator for veteran and military-connected students and agencies; collaborating with stakeholders to create connections to appropriate resources and opportunities; and performing supervisory and administrative tasks
associated with each of the associated programs.

The position is based on WNC’s Carson campus but will regularly travel to WNC’s satellite campuses and communities in the service area. Occasional evening and weekend hours will be required.

Duties and Responsibilities:

Student Support

  • Serve as the first and main point of contact for all veteran and military-connected students

  • Assist students to navigate college processes and overcome challenges and/or barriers

  • Utilize research-based best practices to support academic integration and success

  • Meet with all individuals seeking information about Veteran Education Benefits and other college-related questions, consulting with other campus departments when needed (ie. Financial Assistance Office, Advising, Admissions & Records, Controller’s Office).

  • Monitor semester-by-semester academic progress of all veteran and military-connected students, providing direct intervention as needed. Proactively develop and implement success plans, in collaboration with other relevant departments (ie. advising, disability support services) when appropriate

  • Serve as the Chair of the ad hoc committee responsible for reviewing and approving or denying the appeals of students who are on Academic Probation and at risk of losing VA education benefits.

  • Plan and execute programs to increase veteran/military-connected student engagement and success.

  • Collaborate, coordinate and partner with external agencies regarding programs, services and resources to support the veteran/military-connected student population.

  • Serve as faculty/staff resource to answer questions about veteran or military-connected students; provide periodic presentations or training to help foster an awareness and understanding of success strategies, challenges, benefits and other requested/relevant information related to veteran/military-connected students

  • Maintain an active connection to the Student Veterans of America and ensure the continuity of the Wildcat Veterans Club from year to year. This includes recruiting a club advisor, when needed; promoting participation among veteran/military-connected students; supporting events, activities and fundraising activities, etc.

Veterans Resource Center

  • Develop and implement an annual strategy to ensure strong utilization of the VRC

  • Develop, implement, maintain and enforce processes, procedures and guidelines for use of the VRC

  • Manage the daily operations of the VRC, ensuring the center is open as advertised and appropriately staffed

  • Develop and implement programs, initiatives and activities that reflect and promote the core tenets of military service such as camaraderie, respect and a sense of belonging

  • Foster a positive, supportive, and engaging environment that celebrates and respects diversity, equity, inclusion, and belonging of all students

  • Recruit, hire, train, develop, evaluate, and provide day-to-day direction/accountability for VRC staff

  • Manage all aspects of the VA Work-Study Allowance Program

Outreach and Recruitment

  • Participate in community outreach, when applicable, for recruitment and community awareness purposes. This may include, but is not limited to, events held on or in collaboration with military installations, Department of Veterans Affairs (facilities), local veteran support organizations, and other Nevada System of Higher Education (NSHE) institutions

  • Plan and execute activities and initiatives to increase student awareness of services and the Veterans Resource Center

Administrative Duties

  • Serve as a point of contact for the Department of Defense MOU, as well as local and national agencies/partners serving veterans/military-connected individuals

  • Collaborate with WNC’s Certifying Official on the approval of each new Academic Catalog

  • Represent WNC at the NSHE Vet Coordinator meetings, as well as approved conferences (such as Western Association of Veterans Education Specialists) and events

  • Complete reports as necessary, including the annual NSHE Veterans Report

  • In collaboration with the Director, develop and present the proposed annual VRC budget

  • Develop, implement, track and oversee the annual budgets and gift accounts for the Veterans Resource Center

  • Conduct purchasing, payment and accounting activities related to concurrent programs following established WNC/NSHE procedures

  • Develop and implement fundraisers for the VRC, as deemed necessary

  • Participate in program assessment and review as required to maintain VA Educational Benefits standards, meet DOD Memorandum of Understanding requirements and support college accreditation

Develop and implement an annual program assessment plan to include:

  • Evaluation of usage, effectiveness and satisfaction with the veterans/military-connected programs and services

  • Identification and tracking of consistent data points, year-over-year, to identify long-term trends

  • Preparation of an annual report summarizing outcomes

  • Collaborate with other units across the college to provide input on policies and procedures that impact veteran/military-connected students

Apprenticeships and HEPP Support

  • Respond to and track student inquiries via email, phone, or mail (for incarcerated students)

  • Assist with orientation and enrollment processes

  • Maintain HEPP Student Handbook with up-to-date college policies regarding the rights and responsibilities of students

  • As requested, provide assistance in preparing reports, managing budget processes, and conducting other program support activities

General Administrative Duties

  • Collaborate/coordinate with the Marketing team to promote services, share program highlights, disseminate events information, and raise awareness of activities and resources available for the AMPED programs

  • Maintain the websites related to each program, ensuring that current, updated content is maintained

  • Conduct assigned budget, payroll, purchasing and department operations, as assigned

  • Maintain office workflow and procedural documentation manuals for AMPED programs

Professional Responsibilities

  • Consistently model open communication, respectful interactions and collegiality with all stakeholders

  • Establish and maintain an appropriate network of professional contacts in other NSHE institutions and regional agencies

  • Serve on the committees and participate in college activities, as needed and approved by the Director

  • Maintain extensive knowledge of regulations and new developments related to programs and services for veterans and military-connected students.

  • Engage in a professional continuous improvement process (Plan-Do-Study/Analyze-Revise)

  • Serve as WNC’s peer mentor for the State’s Employee Peer Mentor Program for Veterans in Nevada

Minimum Qualifications:

  • Bachelor's degree and two years of related professional experience.  An equivalent combination of education and experience may be substituted for the Bachelor's degree  (i.e., AA+3 or 4 yrs related professional experience)

Preferred Qualifications:

  • Lived experience as a veteran student using VA Educational Benefits or serving veterans/military-connected people is desirable

  • Experience working in a higher education setting is desirable

  • Experience with Workday is desirable

​Knowledge, Skills and Abilities:

Knowledge:

  • The rules and regulations of the Department of Veterans Affairs as it relates to Education Benefits, including the VA Work Study Program

  • The rules and regulations of active-duty education benefits such as Army IgnitED

  • Federal and State Laws regarding Veterans and Veterans Educational Benefits

  • Common barriers to success faced by AMPED students which includes veterans/military-connected, apprenticeship and justice-impacted/incarcerated students

  • Best practices for success in the academic setting for AMPED students

  • Basic processes related to budgeting, purchasing and reconciling accounts

  • College and NSHE system policies and practices that apply to serving AMPED students

  • WNC’s service area and demographics

Skills:

  • Proficiency with Microsoft Suite (Excel, Word, PowerPoint, etc.) and Google applications (Gmail, Google Calendar, Docs, Sheets, etc.)

  • Accuracy and attention to detail

  • Effective organization, time management and task completion.

  • Methodical and strategic thinking.

  • Aptitude for learning new software applications quickly.

  • Work effectively with limited supervision and oversight.

  • Cultural competence and diversity awareness.

Abilities:

  • Maintain familiarity with and adapt to ever-changing state and federal VA legislation pertaining to veteran/military-connected students and educational benefits.

  • Quickly retain and implement changes based on new or modified laws and regulations

  • Communicate effectively, both orally and in writing, in a variety of situations and with a broad range of diverse people

  • Listen actively, ask clarifying questions to ensure understanding and summarize accurately

  • Approach challenges with openness, optimism and flexibility, negotiating innovative and/or unconventional solutions when needed.

  • Provide mentorship and leadership to VA Work Study students

  • Employ effective supervisory strategies

  • Work effectively with diverse personalities and populations

  • Provide high-quality customer service while effectively navigating established policies and procedures

  • Function as a high-performing, collaborative team member

  • Manage multiple projects, simultaneously, prioritize effectively and meet deadlines

  • Determine and meet project goals and outcomes

  • Plan, organize and execute projects and activities effectively

  • Prepare and maintain accurate records and reports

  • Perform work at a computer for extended periods of time

  • Learn new software applications quickly

  • Maintain confidentiality and handle sensitive information with discretion

Minimum Starting Salary Information:

This position is at a salary grade B. The minimum of the placement range is $60,644.54. The selected candidate will be placed at or above the minimum based on education and experience. WNC's placement range falls within the NSHE salary schedule: NSHE ADMINISTRATIVE SALARY SCHEDULE

Perks of Working at WNC

  • Beautiful campus located along numerous biking and walking trails

  • Voluntary supplemental retirement plans, both pre-tax and Roth options available (403b, 457b plans)

  • Employer paid Long Term Disability (LTD) Program

  • Health insurance options including dental and vision – Health Insurance

  • Generous annual leave (A contract), sick leave (A & B contract), 12 paid holidays – Faculty Benefits

  • The WNC Fitness Center offers free Faculty and Staff membership WNC Fitness Center

  • ComPsych our Employee Assistance Program offers resources and assistance to Faculty and Staff 

  • Discounted WNC Staff rates for our Child Development Center which has received Four Star Recognition from the Nevada Silver Star Quality Rating and Improvement System

  • Voluntary benefits including accident, disability, legal services, and more – Voluntary Benefits

  • An administrative faculty senate represents full-time, administrative faculty

  • Free parking and plenty of it!

  • No State income tax!

Education Benefits for Faculty Employees and Family Members

WNC is proud to provide a reduced-rate tuition benefit to faculty and their qualified dependents. Faculty can take up to six credits per semester at a reduced rate. Qualified dependents of faculty can take unlimited credits per semester. More information can be found in the Board of Regents Handbook.

Exempt 

Yes

Full-Time Equivalent

100.0%

Required Attachment(s)

This position is open until filled

  • Resume

  • Contact Information for three professional references

Posting Close Date

08/29/2024

Note to Applicant

Newly hired faculty must assure that their official transcript is sent by the degree granting institution(s) to Western Nevada College, Human Resources Office within 30 calendar days from the effective date of employment. 

Academic degrees must have been awarded by regionally accredited institutions.

Employment is contingent on the completion of appropriate background verification, which may include criminal history, credit history, sex and violent offender registry, education verification, licensure, and employment history to be administered by the Western Nevada College Human Resources office.