Overview

Job Location:
Poland, Warsaw

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

About the Team

The Workday Success Plans Team are all about our customers and their post Go-Live journey – we create programs to help them drive business value from their Workday applications. The team is responsible for delivering a variety of programs and services to our customers ranging from feature demonstrations to full feature deployments.

About the Role

Our team promotes Workday’s core values with ‘Employees’ being the first of them. This is why we:

  • offer remote working schedules  

  • empower you to follow your desired career path & achieve professional and personal goals

  • encourage work-life balance and wellbeing;

  • are proud to champion equal opportunities for everyone.

 

We are looking for someone to join our team who is eager to learn with a creative mindset, support their colleagues and have fun.

The Workday Success Plans Delivery Team is a major pillar within Customer Enablement and delivers value to Workday customers through targeted / small scope micro consulting engagements. Our services are delivered by Workday experts acting as trusted advisors. In this role you will have the opportunity to assist customers with how-to questions, troubleshoot and guide customers through their configurations, provide feature demonstrations and highlight standard methodologies. 

Our team of professionals have a broad and deep understanding of Workday and enjoy the reward of helping customers solve problems, learn about new features and find greater value in their Workday investment.

What you can achieve in your first 12 – 24 months

  • Conducting research to ensure understanding of customer questions and related Workday concepts

  • Delivering small scope consulting in response to customer requests; providing configuration guidance, demonstrations, considerations, tips & tricks

  • Troubleshooting product configuration to resolve or provide optimal product configuration to meet customer business requirements

  • Clearly and effectively communicating responses and value to customers

  • Creating and delivering customer presentations on how to use Workday features to achieve business goals (Accelerator Webinars)

  • Providing one-on-one consulting guidance to accelerate customer feature adoption (Feature Accelerator) 

  • Reviewing customer tenants to identify adoption opportunities (Feature Adoption Tenant Reviews)

  • Completing and maintaining product expertise and Workday Certification(s) along with familiarity with Workday roadmap

  • Keeping up to date with industry practices and the ability to engage with our customers on those topics

  • Helping drive the creation of new programs to drive customer feature adoption

​In addition to delivering Workday Success Plans services, our Workday professionals will also deliver other Customer Enablement services, such as:

  • Office Hours to conduct appointment-based consulting engagements providing guidance and product expertise to customers 

  • Perform configuration and business requirements reviews with a detailed deliverable calling out opportunities for optimisation

  • Provide one-on-one customer configuration designs

  • Deployments including full deployment of Workday features

About You

Basic Qualifications

  • 3+ years of functional experience in Payroll, Absence or Time Tracking Software solutions or systems.

  • 3+ years Consulting experience.

 

 

Other Qualifications

  • Workday Certification in at least one of the following, HCM, PATT.

  • Ability to gain a thorough understanding of Workday concepts as new features are released

  • Ability to distil complex concepts into understandable presentations for our customers

  • Ability to multitask and work on multiple engagements and deliverables simultaneously

  • Strong critical thinking skills so as to understand complex, technical process issues and facilitate/influence decision making

  • Excellent verbal and written communication skills

  • Ability to travel up to 10%

Our Approach to Flexible Work
 

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!