Senior Change Management Consultant

Overview

Job Location:
Japan, Tokyo

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

About the Team

The Workday Change Management team is passionate about helping our customers prepare their users to adopt Workday. In short, we support the “people side” of our technology deployments.

We’re a diverse, fun group of people, with an invaluable mix of experience and backgrounds, located across multiple locations within the region.

Our team promotes Workday’s core values with ‘Employees’ being the first of them.

This is why we:
-Offer flexible work schedules including reasonable expectations for customer-facing travel
-Empower you to follow your desired career path & achieve professional and personal goals
-Encourage work-life balance and wellbeing
-Are proud to champion equal opportunities for everyone

About the Role

The Senior Change Management Consultant serves as a change management work stream lead on customer engagements.

Key customer activities will include:

• Serving as the primary point of contact for the work stream and partnering with your direct customer counterpart, as well as project leadership and executives within the customer organization

• Owning and leading change-related activities including, but not limited to, stakeholder identification, change impact analysis, communications planning, training planning, readiness assessment, and adoption measurement

• Hands-on development of communications and training materials that support a successful transition to Workday for key end-users

• Maintaining the change management project plan tasks and providing mentorship to the customer on how these activities are impacted by functional milestones within the Workday methodology

Internal contributions will include:

• Supporting ongoing innovation of the service offering and change management practice through contribution to team Objectives and Key Results (OKRS)

• Participate in business development activities including estimating, drafting RFP responses, presenting our service to prospective customer leadership, and drafting SOW language

About You

Basic Qualifications

• Experience serving as change management, training, or communications lead on one or more complex Workday deployments

• Experiencein supporting business development for change management services

• Minimum of 6 years of progressive experience in a professional work environment

• Demonstrated strong verbal and written communication skills (Japanese)

• Basic proficiency in English

• Ability to travel up to 20% when business travel resumes, per Workday’s COVID 19 safety protocols

Preferred Skills & Experience

• Experienced in leading others through changes to the way they work and how they interact with enterprise technology

• Thrive delivering a thoughtful, consultative approach that results in outstanding experiences for our customers

• Strong verbal and written communication skills in a customer-facing environment

• Detailed and willing to “roll up your sleeves” in playing both a strategic and tactical role in delivering change management services

• Experience may include working as a practitioner in Finance, Human Resources, Planning, etc. to understand and empathize with customer user groups, or proven track record of delivering consulting services related to these practice areas

• Existing Workday Certification in one or more functional areas or ability to achieve certification (sponsored by Workday)  within first 90 days of employment

Our Approach to Flexible Work
 

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!