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Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

About the Team

This role supports Workday’s Global Customer Support organization, a global team of expert problem-solvers dedicated to delivering the best customer support experiences and solutions in the industry. Aligned to the Global Support Operations & Enablement (GSOE) team, you’ll work with peers focused on enabling and empowering Workmates around the world by providing compelling content and experiences.

About the Role

  • Plan, develop, and deliver written internal communication: You’ll own an editorial calendar of content for a variety of communication channels including a weekly newsletter, visually-impactful emails, videos, slides, and intranet articles.

  • Handle and own content for employee programs: You’ll play an important role cheering on teammates across Support and celebrating their achievements while also fostering a supportive, inclusive workplace. This includes managing a quarterly recognition program–from encouraging nominations to announcing recipients. You’ll also assist with content development for monthly and quarterly employee events. 

  • Make messaging come alive with graphic design and video: We’re all about visual storytelling! In this role, you will develop short videos and inventive graphics to get the message across.

  • Build the brand: Use your written communication skills to help round up industry awards for this best-in-class team. You’ll research relevant industry awards, compile content, and run the application process for multiple high-profile awards. 

About You

Basic Qualifications

  • Bachelor’s degree, professional certification, or verified work experience in an employee communications-related role for 5+ years

  • Impeccable written and verbal communication skills

  • Excellent copy-writing and editing skills as well as strong digital content creation skills

  • Experience communicating to a broad employee population with the ability to tailor messages to various audiences using appropriate tone, nuance, and level of information

  • Strong project management and organizational skills with the ability to develop and deliver multiple, end-to-end communications plans with minimal guidance

  • Polished presentation and creative content design skills with a sharp eye for detail, quality, aesthetic, and adherence to brand guidelines

  • Event planning experience with a track record of creative solutions to increase employee engagement

  • Excellent time management skills, and the ability to work independently and as part of a distributed team

  • Expert command of the following tools:

    • Google Drive: Docs, Sheets, Slides, Forms, Sites

    • Microsoft: Outlook, Word, Excel, PowerPoint

    • Visual design and video editing tools such as Camtasia, Illustrator, Photoshop, Premier, SnagIt

Other Qualifications

  • Experience writing and managing award applications

  • Experience or certification in organizational change

  • Technical writing experience with the ability to make complex ideas and processes easily understandable

  • Willingness to occasionally work outside of regular business hours

  • Strong interpersonal skills with an ability to build productive relationships at all levels of the organization 

  • Proficient command or ability to quickly learn the following tools: Acrobat Pro, Zoom Meetings and Events, Confluence, Smartsheets, Slack, Staffbase, Miro 

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!