Job Location:
Malaysia, Kuala Lumpur

Do what you love. Love what you do.

At Workday, we help the world’s largest organizations adapt to what’s next by bringing finance, HR, and planning into a single enterprise cloud. We work hard, and we’re serious about what we do. But we like to have fun, too. We put people first, celebrate diversity, drive innovation, and do good in the communities where we live and work.

About the Team

Workday Engagement Managers are key players in the team that help frame the solution delivery, partnering with our consultants to execute and manage the delivery plan and ultimately help our customers achieve rapid time to value. We are responsible for managing a portfolio of project engagements, implementation plans, status reporting, issue & risk management and developing meaningful relationships representing Workday to our customers.

About the Role

As an Engagement Manager at Workday you are more than just a Project Manager, you are a trusted advisor to our customers – you’ll engage, guide and ensure success in their implementation of Workday’s leading cloud enterprise software products for our Large Enterprise customers. 

You will empower and drive our customers’ implementations by shaping the development of several key project deliverables (charter, project/staffing plans, issue logs, etc.) and work with the Customer Project Manager to resolve issues that stand in the way of project success. You will also be responsible for managing the agreed budget and delivering the project successfully and profitably.

About You

Basic Qualifications

  • 5 years’ of experience of project management with HCM, Payroll, Financial or Student implementations within medium enterprise, large enterprise, higher education and/or state and local governments.
  • 3 years’ of experience implementing Workday, Oracle, SAP, PeopleSoft or similar applications.

Other Qualifications

  • Project manage Workday product implementations

  • Participate in the sales cycle when requested to gather requirements, formulate delivery approach and develop a proposal/SOW

  • Provide guidance and mentoring to Professional Services resources working on your implementations

  • Ensure projects are properly planned and staffed

  • Collaborate with the customer project manager to identify/resolve all issues that could impact project scope and/or timeframes

  • Work with Workday Partners to ensure project compliance

  • Share your experience and provide oversight over other projects and their success within the framework of our Delivery Assurance quality control

  • Present at Executive Steering Committee meetings

  • Be a liaison for Professional Services when interacting with sales and/or business development

  • Identify opportunities to position other service offerings

  • Ensure the client can serve as a reference upon completing their implementation

  • Assist in the transition of the customer from Professional Services to Product Support

  • Ensure the project is delivered within the budget outlined in the SOW

Workday is proud to be an equal opportunity workplace.


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