Job Locations:
USA, GA, Atlanta
USA, CA, Pleasanton

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

About the Team

The Service Reliability Organization’s (SRE) mission is to deliver a best-in-class customer experience by ensuring the effective delivery and support of Workday’s technology stack to our customers. The SRE organization is rapidly redefining itself from a reactive operations center to a proactive engineering solution provider. We’re looking for others to help us grow!

We promote a culture of innovation, continuous improvement, and aspirational goal setting; encouraging workmates to do things differently, learn new technologies and ways of working.

About the Role

As a Senior Program Manager, you will shape and drive the strategy for an area of our service management toolchain. You have a range of skills from Agile methodologies, process improvement, and planning. We'll count on you to lead product discovery, ideation, alignment, delivery, and ongoing iterative improvement. We believe in data to demonstrate the results your creative solutions deliver in both internal adoption and business performance. The right candidate is an expert program manager with a passion for creating engaging and simple-to-use solutions.

In this role you will:

  • Define and evangelize the product vision, strategy, and roadmap. Inspire and motivate internal teams. Clearly connect your strategy to customer and user value, and business results.
  • Synthesize data from multiple sources to advise and continuously refine your direction.
  • Translate product strategy into detailed requirements and user stories.
  • Work collaboratively to build, prioritize, and complete your backlog.
  • Be responsible for business outcomes of product releases. Set relevant metrics and measure results.
  • Coach, mentor, and support more junior team members to grow and develop their expertise.
  • Partner with your cross-functional peers to continuously optimize the product development process.

About You

Basic Qualifications

  • 7+ years program management experience with a solid understanding of Agile Methodology
  • 2+ years of Agile/Scrum Product Owner experience a must

Other Qualifications

  • Hands-on experience in launching or integrating service management tools such as Cortex, Atlassian, PagerDuty, BigPanda or similar is preferred
  • Experience defining and delivering on a strategy at scale
  • Experience driving full product lifecycle including integrating customer feedback into product requirements, driving prioritization and pre/post-launch execution
  • Ability to analyze and tackle complex, ambiguous problems. Successful candidates have a balance of functional (business) and technical experience
  • A flexible and effective influencing style, with the ability to collaborate and influence cross-functionally with a user-focused approach
  • Ability to establish and meet ambitious timelines
  • An equivalent combination of education and experience is required. A proven track record of leading programs is preferred over limited experience with a higher degree.

Workday Pay Transparency Statement – United States 

The annualized base salary ranges for the primary location and any additional locations in the United States (US) are listed below.  Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please click here.

Primary Location: USA.GA.Atlanta


Primary Location Base Pay Range: $138,400 – $207,700


Additional US Location(s) Base Pay Range: $131,500 – $218,800

Our Approach to Flexible Work

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.

Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!