Job Location:
San Jose, CA

California Water Service

Job Description:

The Senior Business Systems Analyst for Workday is responsible for working with key stakeholders to clarify and document business requirements, configure, test, and implement Workday solutions. The Business Systems Analyst will work directly with the Payroll, HR, and Accounting teams to resolve issues as they arise, lead the planning, prioritization, design, development, and deployment of new projects & system enhancements, and provide day-to-day systems support to the business partners. The qualified individual is required to create specifications, configure, and execute unit, integration, and acceptance testing and troubleshoot issues across multiple areas to identify errors or deficiencies. The position is located in San Jose, CA.


  • Leads/facilitates sessions with the business community to define and plan the deployment of application solutions and enhancements

  • Functions as the Point of Contact for Workday Payroll, Time Tracking and Absence by driving the implementation, and release of new functionality, enhancements, and operational tasks

  • Works collaboratively with senior leadership and key stakeholders to understand business requirements and incorporate them into software solutions

  • Clarifies and documents business requirements, configures Workday Time Tracking and Payroll products, and creates process documentation

  • Acts as a Payroll Functional SME liaison between Payroll & Human Resources, and IT

  • Leverages business knowledge and expertise in identifying, evaluating, and developing systems and procedures for process improvements

  • Facilitates review sessions with functional owners, subject matter experts, and end-users

  • Provides support for year-end reporting and other year-end activities in Workday

  • Responsible for ensuring successful maintenance and configuration of Workday solutions, including redesigning existing processes using new features, while understanding and recommending the optimized approach for implementing new features

  • Works with end-user groups to take in usability feedback, improve employee experience and drive end-user adoption through communications and training

  • Ensures systems and processes comply with Sarbanes-Oxley (SOX)and other internal controls

  • Assists the Disaster Recovery Specialist with designing and implementing all disaster recovery tasks

  • Performs other similar duties as assigned


  • Bachelor's degree in Human Resources, Accounting, Information Systems and/or equivalent relevant experience

  • Five years of Workday Payroll, Time Tracking, and Absence processing expertise. Conceptual knowledge of third-party integration

  • Strong time management skills with the ability to prioritize effectively

  • Proven customer service and change management skills

  • Proficient in the use of Microsoft Office applications

  • Must demonstrate a high understanding of Payroll and Time Tracking/Absence business concepts, processes, and IT implications and options

  • Valid California Driver's License

Required Knowledge, Skills, and Abilities:

  • Demonstrated skills in planning and coordinating projects, developing functional specifications, and business cases as well as developing and executing test plans

  • Anticipates, plans, creates, and executes test scenarios and troubleshoots issues resulting from enhancements, configuration changes or system fixes, which requires a thorough understanding of the functional process and data

  • Experience managing system updates and releases

  • Understands security features and controls and data privacy regulations

  • Ensures that processes and procedures adhere to defined audit and internal controls

  • Certification in Workday Payroll or Absence is desired

  • Demonstrated competence using the Workday Report Writer

  • Strong communication skills with the ability to communicate with parties from various levels and backgrounds

Salary Range: $96,500 – $179,200

Deadline to submit resume is OPEN UNTIL FILLED.

The Equal Opportunity Policy of the Company is based upon the philosophy that all people should be treated fairly and with dignity. California Water Service, Hawaii Water Service, New Mexico Water Service, Texas Water Service, and Washington Water Service do not discriminate against any applicant or employee because of race, color, religion, sex, national origin, or any other protected class. The Company makes all employment decisions in a non-discriminatory manner. EOE, VET, DISABILITIES.