Overview

Job Location:
London

Who are we?

Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

The Role

We are looking for a motivated and enthusiastic individual to provide dedicated HR support within Howden. You will work closely with the HR Business Partners for the business unit you support and act as the first line of defence for HR issues and generalist queries. You will also work collaboratively with HR Employee Services, and Group HR Centres of Excellence (incl. Talent Acquisition, HRIS & Reward).

 

You will need to be able to work in a fast paced, complex and entrepreneurial environment and have the ability to work with a degree of ambiguity that comes with growth and transformational change.

 

What you’ll do 

  • Maintains and produces reports utilising Workday e.g. headcount, absence, talent, objectives etc.

  • Works with the HR Employee Services team and Workday team to improve processes, to drive greater automation and efficiencies

  • Validates data and Workday records, ensures correct job titles, teams, cost centres are correct and notifications are sent to the correct business stakeholders

  • Processes contingent worker data, ensuring data in Workday is up to date and correct, working with the Talent Acquisition team and hiring managers on aspects such as job details, contract end dates and the IR35 process

  • Supports international hiring processes and issues documentation, when required

  • Creates and maintains international Workday profiles, when required

  • Reviews / approves job changes through Workday (team organisation changes, transfers, promotions, leavers etc.)

  • Manages all Employee Relations issues as the first point of contact, with the HR Business Partners as the escalation point

  • Coach, support and upskill first line leaders in order to develop Employee Relations and manager capability

  • Supports with / manages Disciplinary, Capability and Grievance cases; providing advice and guidance, note taking, drafting and issuing paperwork as required

  • Supports the employee experience of Family related policies (maternity/paternity/parental leave)

  • Supports performance management processes, providing guidance to managers and assisting in the annual performance review process.

  • Supports the implementation of initiatives to foster a positive work environment and enhance employee engagement.

  • Prepare reports and analytics related to HR metrics

  • Identify training needs and assist in the creation of career development plans for employees

  • Supports the annual compensation and promotions process

  • Proactively runs exit interviews for members of staff (excl. senior management), informing the HR Business Partners of any key business insights and feedback

  • Support the Talent team across the talent management and succession planning processes, working closely with managers to identify and develop future leaders of the Howden Group.

 

Who we’re looking for 

  • Experience in a similar HR role

  • Workday experience, preferred

  • CIPD qualification (Level 5 or working towards Level 7) or equivalent experience.

  • Strong customer focus and employee experience mind-set – using this for continuous improvement in service delivery

  • Detail-oriented with strong organisational and time-management skills.

  • Strong Excel, PowerPoint and Word skills

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

  • Our successes have all come from someone brave enough to try something new

  • We support each other in the small everyday moments and the bigger challenges

  • We are determined to make a positive difference at work and beyond

Reasonable adjustments

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs.  Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.

Permanent