Human Resources Associate

Overview

Job Location:
New York, NY, USA

Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide.  Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

WHO ARE YOU?

Passionate and driven, with an entrepreneurial spirit. Resourceful, innovative, forward-thinking, and collaborative. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you, please read on!

THE JOB

Live Nation Media and Sponsorship’s HR team is adding an HR Associate based in NYC who will be responsible for the handling people operations in areas such as onboarding, off-boarding, HRIS, recruiting, employee relations, office administration and reporting. 

WHAT THIS ROLE WILL DO

• Create relationships with employees to ensure full-service support to the business

• Perform customer service functions by answering employee requests and questions

• Complete Forms I-9, verify I-9 documentation, and maintain I-9 files

• Partner with the team to ensure successful onboarding and offboarding of employees

• Organize, maintain, and update employee data changes through Workday in a timely manner

• Project management tasks through Asana platform

• Administer the day to day operations of Asana and Workday as needed

• Performs other related duties as assigned

Reporting:

• Request, gather, and compile reports and analyze trends to measure the effectiveness of HR practices

• Manage applicable tracking spreadsheets and software to ensure all data is up-to-date and easily accessible

• Analyze trends in exit interviews and summarize data on a quarterly basis

• Recommend possible actions to improve processes

Employee Relations :

• Attract and onboard top performers who share our dedication to excellence

• Assist team with program rollouts and trainings (i.e. performance review process, goal setting, employee recognition, career development, etc.)

• Support the team in educating employees on our policies and practices

• Keep up to date on current issues and matters related to HR

• Maintain a high degree of confidentiality and discretion with regard to all matters, data, and documents

• Prepare correspondence, arrange meetings, process confidential reports and documents

• Ensure that company procedures are consistent and local legal requirements are met

• Assist with employment engagement events as needed 

• Ad hoc projects as needed

WHAT THIS PERSON WILL BRING

• 1-3 years of HR related experience

• Bachelor's degree in Business, Human Resources or Organizational Development is preferred

• Knowledge in federal and state labor law and regulations

• The ability to work with multiple teams and to promote positive changes in a collaborative, convincing manner, and the ability to manage client expectations

• A strong understanding of HR best practices, including recruitment, onboarding, compensation, and employee relations.

• History of work with HR data collection and reporting requirements

• Highly proficient in Workday HRIS and knowledge of Workday applicant tracking system

• Understanding of Asana – developing and creating work flows

• Proven ability of working in a fast-paced organization and able to pivot quickly

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), Sharepoint, Google docs, Adobe, and Asana

• Excellent communication, collaboration, attention to detail, time-management, and prioritization skills

• Ability to maintain confidentiality and handle sensitive information

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa

BENEFITS & PERKS

Our motto is ‘Taking Care of Our Own’ through 6 pillars of benefits:

HEALTH: Medical, Vision and Dental benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)

YOURSELF: Generous paid time off policy including paid holidays, sick time and paid days off for your birthday, Free concert tickets

WEALTH: 401(k) program with company match, Stock Program

FAMILY: New parent programs & support including caregiver leave and baby bonuses, infertility support

CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings

OTHERS: Volunteer time off, crowdfunding network

Live Nation’s policy regarding vaccinations and masking will evolve based upon updated regulations and factors related to COVID-19. Currently, we strongly encourage employees to be fully vaccinated or have received a negative COVID test within [24] hours of entering an office.

EQUAL EMPLOYMENT OPPORTUNITY

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion.  You will be working in an inclusive environment and be encouraged to bring your whole self to work.  We will do all that we can to help you successfully balance your work and homelife.  As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.  It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. 

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process.  Live Nation will also provide reasonable religious accommodations on a case by case basis.

HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

New York City Hiring Rate*: $59,000 – $62,000

**Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the New York Salary Transparency in Job Advertisements Law. It is estimated based on what a successful New York applicant might be paid. It assumes that the successful candidate will be in New York or perform the position in New York. Similar positions located outside of New York will not necessarily receive the same compensation. Live Nation takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the NY Law, a potential new employee’s salary history will not be used in compensation decisions.