Overview

Job Location:
Asheville, NC

We are hiring for:

Learning and Development Support Manager / NC and TN

Type:

Regular

If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services!  

The LDSM will provide administrative/developmental support to new and existing training coordinators across RHA. The LDSM will be responsible for training new/existing training coordinators on the standard processes for communication with instructors, scheduling NEO & recertifications courses, coordinating schedules/learners, reporting training compliance, and record keeping. The LDSM will monitor monthly schedules and reports and escalate any risks to local leadership, as necessary.

The LDSM will serve as a back-up to the Workday Learning administrator with the ability to run reports, configure campaigns, troubleshoot errors, etc.

This position is remote and can reside anywhere in NC or TN with the requirement to travel mostly within NC and TN.

Pay: $60,000-$65,000 based on experience

Responsibilities:

  • Assists with the development of training plans by state/program.
  • Assists in project management for specialized training with SMEs for enterprise learning.
  • Orienting new training coordinators on their primary job responsibilities and duties.
  • Provide periodic oversight of training coordinators’ main functional areas – reporting, scheduling, and record keeping.
  • Provide remediation to training coordinators when deemed necessary by local leadership.
  • Host ongoing virtual and in-person training opportunities for training coordinators.
  • Provide detailed follow-up to local leadership if training/remediation presents concern.
  • Other duties as assigned

Job Requirements:

  • BA/BS in Human Services
  • 2 or more years of experience in a training role
  • 1 or more years of experience working in MH/SUS/IDD services
  • Experience leading large groups with an indirect reporting relationship
  • Experience with O365, Storyline 360, and Workday/Workday Learning preferred.
  • Travel up to 50% / 50% remote

Pre-employment screening:

  • Complete criminal background
  • Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)
  • Drug testing
  • Education verification and other credentialing based on position requirements.
  • Proof of employment history or references (if required)
  • Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.

We offer the following benefits to employees:

  • Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
  • Employee perks and discount program: to help you save money!
  • Paid Time Off (full-time employees only)
  • Health/Insurance (full-time employees only)
  • 401(k) retirement savings program
  • Wellbeing Programs: Physical, Emotional and Financial
  • Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
  • Training: Free CPR, first aid, and job-specific training opportunities

*contract/contingent workers and interns do not qualify for any of the above benefits

EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.

About RHA:

At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes.

For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey.

If you are ready to make a difference in the lives of people we serve and support apply to join the team today.