Overview

Job Location:
San Antonio Home Office I

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

This job profile is designated as a Sensitive Position. Sensitive Positions are those positions in which individuals have the authority and ability to conduct in-scope activities (movement of USAA or Member funds) as defined within the Enterprise Sensitive Positions Mandatory Time-Away Compliance Policy. Employees in Sensitive Positions are required to fulfill a Mandatory Time-Away (MTA) requirement of 10 consecutive business days each calendar year.

As a dedicated Payroll Analyst (Intermediate Level), you will ensure accurate and timely processing of multi-state, multi-jurisdiction payroll, including full-cycle payroll processing, payroll tax administration (SIT/SUI), garnishments, recoupments, and business traveler payroll. You will maintain compliance with evolving tax laws and regulations and provide exceptional customer service to internal and external stakeholders.

We offer a flexible work environment that requires an individual to be in the office 4 days per week.

This position will be based in the San Antonio, TX office location.

Relocation assistance is not available for this position.

What you'll do:

  • Prepares, processes, and monitors gross to net activities for payroll cycles and serves as a resource to less experienced team members.

  • Conducts various payroll reconciliations, quality assurance, and troubleshoots uncommon and/or complex issues which arise for their area of specialization.

  • Resolves and responds to pay inquiries from employees or internal partners in accordance with SLA’s.

  • Identifies and partners in the development and implementation of effective and compliant solutions to address payroll gaps/defects and/or streamline processes and controls.

  • Ensures standard operating procedures and employee content is properly updated, accurate, and compliant.

  • Identifies potential risk and partners in development of solutions to ensure risks are effectively measured, monitored, and controlled.

  • Prepares, analyzes, and researches data and reports in support audits, control testing, and various business and compliance projects.

  • Reviews and reconciles bi-weekly, monthly, quarterly, and year-end payroll tax / wage reporting to ensure accuracy and compliance with local, state, and federal government.

  • Records, monitors, and resolves agency tax notices and tracers with 3rd party provider and government agencies in relation to local/state/federal withholding taxes, or state/federal unemployment.

  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

  • Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

  • 4 years of broad payroll knowledge and applied experience in processing pay in multi-state environment, payroll tax and filings, and payroll compliance.

  • Strong knowledge of HRIS systems, payroll systems/software such as Workday Payroll Module or Automatic Data Processing (ADP).

  • Knowledge of processes, tools, and techniques for assessing and controlling an organization's exposure to risks of various kinds, ability to apply knowledge appropriately to diverse situations.

  • Foundational knowledge and ability administer policies, procedures and system for confidentiality calculating, preparing, and distributing payroll.

  • Demonstrated ability to maintain confidentiality of payroll information.

  • Knowledge of labor and employment wage and tax regulations/compliance, federal and state legislation.

  • Demonstrates strong analytical, critical thinking, impeccable attention to detail, and problem-solving skills.

  • Demonstrated ability to communicate clearly and concisely, both orally and in writing.

  • Demonstrated commitment to high professional ethical standards in a diverse workplace.

  • Ability to adapt to a fast paced continually changing business and work environment.

  • Strong knowledge of Microsoft Office tools to include Word, Excel, and PowerPoint.

What sets you apart:

  • Direct experience processing payroll using Workday.

  • In-House Payroll Tax experience (i.e. W2 Processing, quarterly and year-end reconciliations, state registrations).

  • FPC (Fundamental Payroll Certification) and/or CPP (Certified Payroll Professional).

Compensation range: The salary range for this position is: $69,920.00 – $133,620.00.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

 

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

 

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

 

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

 

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.