Job Location:
Buffalo, NY

This role is an onsite position at our M&T Plaza location in Downtown Buffalo.


This role provides high-level administrative support to the Head of Corporate Services and the Corporate Services department

Primary Responsibilities:     

  • Responsible for heavy calendar management, schedules and reschedules of travel. This also includes monitoring emails and actioning urgent items to ensure they are seen and addressed in a timely fashion
  • Serve as a liaison between manager and bank personnel, responding to questions and issues on departmental matters.
  • Prepare and arrange business presentations, management letters, and other communications to include agendas, meeting minutes
  • Creates non-routine correspondence and communications on behalf of manager
  • Responsible for booking and monitoring travel arrangements (flights, hotels, ground transfers, etc.)
  • Tracks and processes expense reports in a timely manner. Prepare disbursements and billings for approval.  Maintains financial expense records
  • Supervision of the front desk receptionist for the 18th floor and their work
  • Point of contact to plan and execute event planning needs for the division. This is inclusive of Town Hall meetings, engagement events and all other events for Corporate Services
  • Assists with updating the Insider and CommunityOne page for the division
  • Acts a representative for Corporate Services at The Pecht's Together WNY meetings and provides updates on what is happening in the division
  • Partner with the Corporate Services senior leadership team to provide support and attend meetings as needed
  • Perform high level administrative / project assignments, relieving management of many day-to-day operations and ensuring smooth functioning of department
  • Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies
  • Promote an environment that supports diversity and reflects the M&T Bank brand
  • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable
  • Complete other related duties as assigned
  • This role is on-site, 5 days a week, at 1 M&T Plaza Buffalo, NY

Education and Experience Required:       

  • Associate's degree or equivalent in experience      
  • 4 years progressive secretarial/administrative support experience for senior leaders
  • Microsoft Office experience (Outlook, PowerPoint and Excel)

Education and Experience Preferred:       

  • Workday experience

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $18.57 – $30.95 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.


Buffalo, New York, United States of America